Overview
Why We Need Your Talents:
At Live!, we pride ourselves on our exceptional team members. They are the foundation of our success and the most valuable part of the Live! brand.
The Cage Cashier is responsible for Live! Rewards enrollments, redemptions, and service, as well as for accurate cash transactions in accordance with company policies, procedures, and State regulations.
Responsibilities
- Relay Live! Rewards card uses and benefits to guests, and describe current and upcoming promotions.
- Issue Live! Rewards cards to new and existing guests efficiently and accurately.
- Assist Live! Rewards members with redemption transactions.
- Exchange chips and Slot tickets for cash.
- Perform check cashing and counter check transactions for slot patrons.
- Assist customers with check cashing and front money applications.
- Manage chips and cash in the assigned window.
- Maintain a neat and well-stocked window (Cash, Chips, Supplies) for the next shift.
- Process transactions accurately and maintain proper reconciliations.
- Assist with processing credit applications when assisting the Casino Credit Clerk or above.
- Verify credit applications in accordance with regulations.
- Notify the Casino Credit Executive of any critical information on credit reports.
- Ensure compliance with all regulatory controls of the State Gaming Agency.
- Promote superior guest service.
Skills to Help You Succeed
- Good communication skills with the public.
- Ability to understand financial data and perform basic arithmetic.
Qualifications
Must-Haves:
- High School Diploma or equivalent, or relevant experience in high-volume cash operations.
- Ability to work in an environment with alcohol and smoking.
- Ability to secure and maintain licensure as required by the Virginia Gaming Control Board or other regulatory entities.
Physical Requirements:
- Availability to work extended hours in a 24/7 operation.
- Ability and energy to move around a large casino with urgency.
- Ability to go up and down stairs and use elevators multiple times daily.
What We Offer
Perks We Offer You:
- Generous Bonus Structure
- Comprehensive Health Coverage
- Retirement Savings with Company Match
- Leadership Development & Mentorship Programs
- Tuition Reimbursement
- Exclusive Discounts on Travel, Services, Goods, and Entertainment
Life at Live!
Individuals chosen to join the Live! team can expect:
- To be part of an exciting, unique experience.
- To prioritize service and community.
- To celebrate diversity and work as a strong team.
- Tools, resources, and opportunities for career growth.
- To work hard and have fun.
Note: Live! Casino operates 24/7 in a high-energy environment, with exposure to smoke, bright lights, and loud noises.