Overview
Why We Need Your Talents:
At Live!, we pride ourselves on our exceptional team members. They are the foundation of our success and the most valuable part of the Live! brand.
The Cage Cashier is responsible for Live! Rewards enrollments, redemptions, and service, as well as for accurate cash transactions in accordance with company policies, procedures, and state regulations.
Responsibilities
- Relay Live! Rewards card uses and benefits to guests, and describe current and upcoming promotions.
- Issue Live! Rewards cards to new and existing guests efficiently and accurately.
- Assist Live! Rewards members with redemption transactions.
- Exchange chips and slot tickets for cash.
- Perform check cashing and counter check transactions for slot patrons.
- Assist customers with check cashing and front money applications.
- Manage chips and cash in the assigned window.
- Maintain a neat and well-stocked window with cash, chips, and supplies for the next shift.
- Process transactions accurately and maintain proper reconciliations.
- Assist with processing credit applications and perform required verifications in accordance with regulations.
- Notify the Casino Credit Executive of any critical information on credit reports.
- Ensure compliance with all regulatory controls of the State Gaming Agency.
- Promote superior guest service.
Skills to Help You Succeed
- Effective communication skills with the public.
- Ability to understand financial information, data, and perform basic arithmetic functions.
Qualifications
Must-Haves:
- High school diploma or equivalent, with experience in high-volume cash operations.
- Ability to work in an environment with alcohol and smoking.
- Ability to secure and maintain licensure as required by the Virginia Gaming Control Board or other regulatory entities.
Physical Requirements:
- Availability for extended hours in a 24/7 operation.
- Ability to move with energy and urgency within a large casino environment.
- Use of stairs and elevators multiple times daily.
What We Offer
Perks We Offer You:
- Generous bonus structure.
- Comprehensive health coverage.
- Retirement savings with company match.
- Leadership development and mentorship programs.
- Tuition reimbursement.
- Exclusive discounts on travel, services, goods, and entertainment.
Life at Live!
Individuals chosen to be part of the Live! team can expect:
- An exciting experience unique to the market.
- Power and responsibility to prioritize service and community.
- A diverse and strong team environment.
- Tools, resources, and opportunities for career growth.
- To work hard and have fun.
Note: The casino operates 24/7 and is high energy, requiring movement, and exposure to smoke, alcohol, and loud noises.