Extended Stay America San Antonio - Front Desk Agent

Aimbridge Hospitality; San Antonio (TX); On-site; USD 22,000 - 30,000; Full time

Benefits offered by this job

Daily Pay

Medical, Dental, and Vision Coverage

Disability Income (Short-Term & Long‑…

Term Life and AD&D Insurance

Paid Time Off

Employee Assistance Program

401k Retirement Plan

Job summary

Extended Stay America in San Antonio is seeking a Front Desk Agent to deliver warm welcomes, smooth check-ins, and thoughtful departures. You are the face of the hotel, ensuring every guest interaction feels effortless and inviting while juggling reservations and guest requests.

The role requires a high school diploma, familiarity with hotel management software and MS Office, and a passion for hospitality. Daily Pay and comprehensive benefits are among the perks offered.

Qualifications

• High school diploma or equivalent; experience in a hotel or related field preferred.
• Familiarity with hotel management software and Microsoft Office suite.

Responsibilities

• Guest Service Superstar: you bring warm vibes and top-tier service to make guests feel at home.
• Communication Champ: you communicate clearly and confidently with guests and team.
• Quick-Thinking Problem Solver: you think fast and turn hiccups into happy endings.
• Multitasking Marvel: you juggle reservations, check-ins, check-outs, and financial details efficiently.

Skills

Guest Service Superstar

Communication Champ

Quick-Thinking

Multitasking

Education

High school diploma or equivalent

Tools

Hotel management software

Microsoft Office

Job description

Join Our Team as a Front Desk Agent

The Front Desk Agent is the ultimate guest experience guru—mastering the art of warm welcomes, smooth check-ins, and friendly farewells. You’re the face of the hotel, making every interaction feel effortless and inviting. Behind the scenes, you keep the front desk humming with precision, juggling reservations, requests, and surprises like a hospitality ninja. If you love turning first impressions into lasting memories, this is your moment to shine.

Key Skills/Responsibilities

• Guest Service Superstar: You bring the warm vibes and top-tier service that make guests feel right at home. Whether it’s a quick question or a big request, you’re all about making their stay unforgettable.
• Communication Champ: You know how to get the message across—clearly, confidently, and with a smile. Whether it’s chatting with guests or coordinating with the team, you keep things flowing smoothly.
• Quick-Thinking Problem Solver: When challenges pop up, you’re already on it. You think fast, act smart, and turn potential hiccups into happy endings.
• Multitasking Marvel: Juggling reservations, check-ins, check-outs, and financial details? No problem. You keep it all organized and running like clockwork.

Education & Experience

• High school diploma or equivalent; experience in a hotel or related field preferred.
• Familiarity with hotel management software and Microsoft Office suite.

Benefits

• Now offering Daily Pay!
• Medical, Dental, and Vision Coverage
• Short-Term and Long-Term Disability Income
• Term Life and AD&D Insurance
• Paid Time Off
• Employee Assistance Program
• 401k Retirement Plan

Property Information

Welcome to Extended Stay America - San Antonio - North. Located within 20 minutes of The Riverwalk and the AT&T Center, this Extended Stay America location gives guests what they need when visiting Alamo City. Equipped with a pool and bbq area, this ESA hotel is the perfect choice for those visiting for business or even agame with the San Antonio Spurs.