Guest Experience Champion — Front Desk Agent (Daily Pay & Benefits)

Aimbridge Hospitality; Blue Ash (OH); On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

Daily Pay

Medical, Dental, and Vision Coverage

Short-Term and Long-Term Disability

Term Life and AD&D Insurance

Paid Time Off

Employee Assistance Program

401k Retirement Plan

Job summary

Extended Stay America - Cincinnati - Blue Ash - Kenwood Road seeks a Front Desk Agent to deliver a warm welcome, seamless check-ins, and attentive guest service. You are the face of the hotel, ensuring every interaction feels effortless and inviting.

You will juggle reservations, requests, and details with precision, balancing guest needs and team coordination to create memorable stays. A high school diploma and familiarity with hotel software are preferred.

Qualifications

• High school diploma or equivalent; hotel experience preferred.
• Familiarity with hotel management software and Microsoft Office.

Responsibilities

• Guest Service Superstar: You bring warm vibes and top-tier service to make guests feel at home.
• Communication Champ: Clear, confident communication with guests and team to keep things flowing smoothly.
• Quick-Thinking Problem Solver: You think fast and turn hiccups into happy endings.
• Multitasking Marvel: Manage reservations, check-ins/outs, and financial details with organization.

Skills

Guest Service Superstar

Communication Champ

Quick-Thinking Problem Solver

Multitasking Marvel

Education

High school diploma/equivalent

Hotel management software

Microsoft Office

Job description

Extended Stay America - Cincinnati - Blue Ash - Kenwood Road seeks a Front Desk Agent to deliver a warm welcome, seamless check-ins, and attentive guest service. You are the face of the hotel, ensuring every interaction feels effortless and inviting.

You will juggle reservations, requests, and details with precision, balancing guest needs and team coordination to create memorable stays. A high school diploma and familiarity with hotel software are preferred.