Extended Stay America Cincinnati Blue Ash Kenwood Rd - Front Desk Agent

Aimbridge Hospitality; Blue Ash (OH); On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

Daily Pay

Medical, Dental, and Vision Coverage

Short-Term and Long-Term Disability

Term Life and AD&D Insurance

Paid Time Off

Employee Assistance Program

401k Retirement Plan

Job summary

Extended Stay America - Cincinnati - Blue Ash - Kenwood Road seeks a Front Desk Agent to deliver a warm welcome, seamless check-ins, and attentive guest service. You are the face of the hotel, ensuring every interaction feels effortless and inviting.

You will juggle reservations, requests, and details with precision, balancing guest needs and team coordination to create memorable stays. A high school diploma and familiarity with hotel software are preferred.

Qualifications

• High school diploma or equivalent; hotel experience preferred.
• Familiarity with hotel management software and Microsoft Office.

Responsibilities

• Guest Service Superstar: You bring warm vibes and top-tier service to make guests feel at home.
• Communication Champ: Clear, confident communication with guests and team to keep things flowing smoothly.
• Quick-Thinking Problem Solver: You think fast and turn hiccups into happy endings.
• Multitasking Marvel: Manage reservations, check-ins/outs, and financial details with organization.

Skills

Guest Service Superstar

Communication Champ

Quick-Thinking Problem Solver

Multitasking Marvel

Education

High school diploma/equivalent

Hotel management software

Microsoft Office

Job description

Join Our Team as a Front Desk Agent!The Front Desk Agent is the ultimate guest experience guru—mastering the art of warm welcomes, smooth check-ins, and friendly farewells. You’re the face of the hotel, making every interaction feel effortless and inviting. Behind the scenes, you keep the front desk humming with precision, juggling reservations, requests, and surprises like a hospitality ninja. If you love turning first impressions into lasting memories, this is your moment to shine.

Join Our Team as a Front Desk Agent!The Front Desk Agent is the ultimate guest experience guru—mastering the art of warm welcomes, smooth check-ins, and friendly farewells. You’re the face of the hotel, making every interaction feel effortless and inviting. Behind the scenes, you keep the front desk humming with precision, juggling reservations, requests, and surprises like a hospitality ninja. If you love turning first impressions into lasting memories, this is your moment to shine.

Key Skills/Responsibilities

• Guest Service Superstar: You bring the warm vibes and top-tier service that make guests feel right at home. Whether it’s a quick question or a big request, you’re all about making their stay unforgettable.
• Communication Champ: You know how to get the message across—clearly, confidently, and with a smile. Whether it’s chatting with guests or coordinating with the team, you keep things flowing smoothly.
• Quick-Thinking Problem Solver: When challenges pop up, you’re already on it. You think fast, act smart, and turn potential hiccups into happy endings.
• Multitasking Marvel: Juggling reservations, check-ins, check-outs, and financial details? No problem. You keep it all organized and running like clockwork.

Education & Experience

• High school diploma or equivalent; experience in a hotel or related field preferred.
• Familiarity with hotel management software and Microsoft Office suite.

Benefits

After an initial waiting period, those hired into full time positions are eligible for a competitive benefits package that includes the following:

• Now offering Daily Pay!
• Medical, Dental, and Vision Coverage
• Short-Term and Long-Term Disability Income
• Term Life and AD&D Insurance
• Paid Time Off
• Employee Assistance Program
• 401k Retirement Plan

Property Information

Welcome to Extended Stay America - Cincinnati - Blue Ash - Kenwood Road. The city of Cincinnati, Ohio was settled in 1788, and today it's a busy metropolitan area. Reserve a roomy suite at Extended Stay America and enjoy convenient amenities during your visit like a fully equipped kitchen and pet-friendly rooms.