Express Service Lead — Lead a Fast, Quality Auto Team

Preferred Automotive Group LLC; Grand Rapids (MI); On-site; USD 40,000 - 50,000; Full time

Job summary

Toyota of Grand Rapids is seeking an Express Team Leader to lead our express service team in Grand Rapids, MI. The ideal candidate has 2+ years of express technician experience and a proven ability to lead a crew while delivering fast, quality maintenance.

You will train and mentor team members, ensuring adherence to Toyota processes and a commitment to guest satisfaction, with a target under a one-hour wait time.

Qualifications

• 2+ years of experience as an express technician.
• Ability to lead a team and mentor new hires.
• Strong understanding of Toyota processes and guest service standards.

Responsibilities

• Lead the express team to maintain under a 1-hour guest wait time.
• Train, mentor and develop team members.
• Ensure adherence to Toyota's processes and quality standards.
• Serve as a role model and drive team performance.

Skills

Lead express team

Express technician

Mentoring

Job description

Toyota of Grand Rapids is seeking an Express Team Leader to lead our express service team in Grand Rapids, MI. The ideal candidate has 2+ years of express technician experience and a proven ability to lead a crew while delivering fast, quality maintenance.

You will train and mentor team members, ensuring adherence to Toyota processes and a commitment to guest satisfaction, with a target under a one-hour wait time.