Express Team Leader

Preferred-Automotive-Group; Grand Rapids (MI); On-site; USD 40,000 - 50,000; Full time

Job summary

Toyota of Grand Rapids is seeking an Express Team Leader to lead our express service team in Grand Rapids, MI. The ideal candidate has 2+ years of express technician experience and a proven ability to lead a crew while delivering fast, quality maintenance.

You will train and mentor team members, ensuring adherence to Toyota processes and a commitment to guest satisfaction, with a target under a one-hour wait time.

Qualifications

• 2+ years of experience as an express technician.
• Ability to lead a team and mentor new hires.
• Strong understanding of Toyota processes and guest service standards.

Responsibilities

• Lead the express team to maintain under a 1-hour guest wait time.
• Train, mentor and develop team members.
• Ensure adherence to Toyota's processes and quality standards.
• Serve as a role model and drive team performance.

Skills

Lead express team

Express technician

Mentoring

Job description

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Express Team Leader

Full Time Toyota of Grand Rapids, Grand Rapids, MI, US

Salary Range: $40,000.00 To $50,000.00 Annually

Toyota of Grand Rapids is seeking an experienced express technician that takes pride in their work to provide an exceptional guest experience to lead our express team. If you are a leader of people and looking for advancement in your career this is the home for you. You as a leader will set the examples for the members of your team.

Requirement:

• 2+ years experience in express technician role
• Possess the tools and ability to provide general vehicle maintenance following Toyota's processes
• Be responsible for team production to ensure Toyota's commitment to an under 1 hour wait time
• Ensure express team is following Toyota's processes and providing quality and consistent service
• Train, mentor and develop current and newly hired team members
• Become a role model to help shape the careers of your team members