Express Service Advisor — Fast-Paced Customer Experience

pagemployeejobboard; Madison (WI); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Health care options (medical, dental,

Vision coverage

401k with company match

Training and career growth

Job summary

East Madison Toyota in Madison, WI is seeking an Express Service Advisor to join our Penske Automotive Group team. You will act as the liaison between customers and the service department, scheduling appointments, reviewing service history, and conveying important information about vehicle maintenance and repairs, while providing accurate cost estimates.

We offer a comprehensive benefits program, including health care options, a 401k with company match, and ample opportunities for training and

Qualifications

• High school diploma or the equivalent is required or an equivalent combination of education and experience.
• Preferred experience in service department.
• Valid Driver's License required.

Responsibilities

• Schedule appointments and review service history with customers.
• Relay accurate cost estimates and explanations of maintenance needs.
• Serve as liaison between customers and the service department to ensure a world-class experience.

Skills

Customer service mindset

Team player

Communication skills

Organizational skills

Education

High school diploma or equivalent

Job description

East Madison Toyota in Madison, WI is seeking an Express Service Advisor to join our Penske Automotive Group team. You will act as the liaison between customers and the service department, scheduling appointments, reviewing service history, and conveying important information about vehicle maintenance and repairs, while providing accurate cost estimates.

We offer a comprehensive benefits program, including health care options, a 401k with company match, and ample opportunities for training and