Premium Express Service Advisor: Customer-Focused Car Care

Penske Automotive; Madison, Northern (WI, KY); Hybrid; USD 42,000 - 62,000; Full time

Benefits offered by this job

Health care options

401k retirement plan with companymatch

Comprehensive benefits program

Training and career growth

Culture of integrity and teamwork

Job summary

East Madison Toyota, a Penske Automotive Group dealership, is seeking an Express Service Advisor to join our team and deliver extraordinary customer experiences.

As the liaison between the customer and the service department, you will schedule appointments, review service history, and relay important information about vehicle maintenance and repairs to customers, while providing accurate cost estimates.

Qualifications

• Genuine interest in providing an exceptional customer experience.
• Friendliness, enthusiasm, reliability, with a positive "team-player" attitude.
• Excellent communication, interpersonal, and organizational skills.
• Strong work ethic with the ability to work in a fast-paced, results-driven environment.

Responsibilities

• Act as liaison between the customer and the service department.
• Schedule service appointments.
• Review service history and communicate needs to customers.
• Provide accurate cost estimates for maintenance and repairs.

Skills

Customer experience

Team-player

Communication

Work ethic

Job description

East Madison Toyota, a Penske Automotive Group dealership, is seeking an Express Service Advisor to join our team and deliver extraordinary customer experiences.

As the liaison between the customer and the service department, you will schedule appointments, review service history, and relay important information about vehicle maintenance and repairs to customers, while providing accurate cost estimates.