Express Service Advisor – Fast-Paced Auto Care

Kendall Cadillac

Marysville (WA)

On-site

USD 39,000 - 73,000

Full time

3 days ago

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Benefits offered by this job

Competitive pay plan

Monthly wage range: $3,500.00-$6,500.0

Bonus program

Medical, Dental and Vision insurance

401(k) plan

Paid Time Off

Discounts on parts, service andvehicle

Life insurance

Flexible spending plan

Job summary

Kendall Ford of Marysville is seeking an Express Service Advisor to join the service team. The role focuses on delivering outstanding customer service, coordinating with technicians and sales staff, and guiding customers through maintenance and repairs in a fast-paced environment.

Ideal candidates have strong communication skills, time management, and a customer-first mindset. The position offers a competitive pay plan and comprehensive benefits in a growing family-owned dealer network in the

Qualifications

Candidates should have high level customer service experience.
Strong time management and work ethic are essential.
Excellent communication skills are required.
Ability to make recommendations and prioritize tasks for customers is key.

Responsibilities

Interface with customers, technicians and salespeople to identify and sell vehicle repairs and maintenance.
Verify that work was performed and diagnosed correctly.
Research vehicle history to make educated recommendations.
Input and maintain customer information and complete tasks efficiently.
Use telephone, email and chat systems to communicate with customers throughout the day.
Schedule service appointments.