Express Auto Service Advisor: Fast-Paced & Customer-Driven

Kendall Auto Group; Marysville (WA); On-site; USD 39,000 - 73,000; Full time

Benefits offered by this job

Competitive pay with monthly wage

Substantial bonus program

Medical, Dental and Vision insurance

401(k) plan with Fidelity

Paid Time Off

Discounts on parts, service and new/lo

Life insurance

Flexible spending plan

Job summary

Kendall Auto Group is seeking an Express Lube Service Advisor for Kendall Ford of Marysville. The role supports a fast-paced service department with a strong focus on customer service and timely vehicle maintenance, working with technicians and sales staff to identify and sell needed repairs.

Requirements include experience in service writing, dealership background preferred, and a valid driver's license with a clean record. Eligible benefits accompany a competitive pay plan.

Qualifications

• Experience in service writing is required.
• Dealership experience is preferred.
• Valid driver’s license with a good driving record is required.

Responsibilities

• Interface with customers, technicians, and sales staff to identify and sell vehicle repairs and maintenance.
• Verify that work was performed and diagnosed correctly.
• Research vehicle history to make educated recommendations.
• Input and maintain customer information in systems.
• Complete work tasks in an efficient, organized manner.
• Use phone, email, and chat to communicate with customers and schedule service appointments.

Skills

Customer service

Time management

Communication

Multitasking

Job description

Kendall Auto Group is seeking an Express Lube Service Advisor for Kendall Ford of Marysville. The role supports a fast-paced service department with a strong focus on customer service and timely vehicle maintenance, working with technicians and sales staff to identify and sell needed repairs.

Requirements include experience in service writing, dealership background preferred, and a valid driver's license with a clean record. Eligible benefits accompany a competitive pay plan.