Express Service Advisor - Fast, Customer-Focused

The Tamaroff Group; Southfield (MI); On-site; USD 28,000 - 39,000; Full time

Benefits offered by this job

Competitive hourly rate with comission

Commission incentives

Job summary

The Tamaroff Group in Roseville, MI is seeking an Express Service Advisor to join our dealership team. You will be the first point of contact for service customers, guiding them through express options and scheduling.

In this fast-paced role, you’ll coordinate with express technicians to ensure a smooth, efficient experience from intake to completion. We offer a competitive hourly rate with commission incentives and a team-oriented environment that values professional appearance and strong

Qualifications

• Experience in express service or fast-paced customer service.
• Ability to work quickly under pressure with attention to detail.
• Strong communication and customer service skills.

Responsibilities

• Greet customers at the service lane and assess their vehicle needs.
• Explain express service options like oil changes and tire rotations.
• Oversee express service workflow from start to finish and document updates.
• Provide a positive, no-pressure experience to build trust.
• Stay organized, manage time, and keep customers informed.
• Coordinate with technicians to deliver high-quality service quickly.
• Follow up with customers about maintenance or follow-ups.

Skills

Customer service

Communication

Teamwork

Time management

Product knowledge

Job description

The Tamaroff Group in Roseville, MI is seeking an Express Service Advisor to join our dealership team. You will be the first point of contact for service customers, guiding them through express options and scheduling.

In this fast-paced role, you’ll coordinate with express technicians to ensure a smooth, efficient experience from intake to completion. We offer a competitive hourly rate with commission incentives and a team-oriented environment that values professional appearance and strong