Express Service Advisor: Fast-Paced Auto Care Career

ALLEN TURNER AUTOMOTIVE INC; Pensacola (FL); On-site; USD 39,000 - 61,000; Full time

Benefits offered by this job

Base + Commission pay plan

Medical, dental, and vision insurance

Long and short-term disability andLife

Matching 401(k) plan & profit sharing

Employee purchase program

Saturday Lunches

Employee events and recognition

Job summary

Allen Turner Automotive is actively hiring an Express Service Advisor for our Allen Turner Hyundai location in Pensacola, FL. You’ll be the first point of contact for customers in the service lane, greeting, explaining services, timelines, and pricing while coordinating with technicians for a smooth workflow.

This entry-level to junior role is ideal for customer service experience seekers who want a long-term career in a fast-paced, high-volume service department.

Qualifications

• 1+ year of customer service experience required.
• Automotive or dealership experience preferred.
• Strong communication and interpersonal skills.
• Ability to multitask and stay organized in a fast-paced environment.
• Basic computer and data entry skills.
• Valid driver’s license with acceptable driving record.

Responsibilities

• Greet and assist customers in the service lane.
• Open and manage repair orders for routine maintenance services.
• Clearly explain recommended services, timelines, and pricing.
• Coordinate with technicians to ensure efficient workflow.
• Provide timely updates and maintain strong communication with customers.
• Ensure all documentation is accurate and completed promptly.
• Deliver a high level of customer service and satisfaction.
• Other duties as assigned.

Skills

Customer service

Communication

Multitasking

Data entry

Positive attitude

Driver's license

Job description

Allen Turner Automotive is actively hiring an Express Service Advisor for our Allen Turner Hyundai location in Pensacola, FL. You’ll be the first point of contact for customers in the service lane, greeting, explaining services, timelines, and pricing while coordinating with technicians for a smooth workflow.

This entry-level to junior role is ideal for customer service experience seekers who want a long-term career in a fast-paced, high-volume service department.