Express Lube Advisor — Fast, Friendly Auto Care Pro

Lithia Motors; Corpus Christi (TX); In loco; USD 17.000 - 30.000; Tempo pieno

Vantaggi offerti da questo lavoro

Competitive pay

Medical, Dental and Vision Plans

Paid Holidays & PTO

Short and Long-Term Disability

Paid Life Insurance

401(k) Retirement Plan

Employee Stock Purchase Plan

Lithia Learning Center

Vehicle Purchase Discounts

Wellness Programs

Descrizione del lavoro

Lithia Chrysler Dodge Jeep Ram of Corpus Christi in Corpus Christi, TX is seeking an Express Lube Advisor to join our service team. You will handle inbound calls, greet customers, explain services and costs, perform vehicle walk-arounds, obtain approvals, create repair orders, and coordinate with technicians to keep customers updated on progress.

Ideal candidates bring keen attention to detail, fast typing, a clean driving record, and strong customer service skills.

Competenze

• Attention to detail is essential for accurate repair orders and service documentation.
• Typing ability to efficiently enter repair orders and customer information.
• Valid driver's license required to perform vehicle-related tasks.
• Strong customer service skills to greet customers and explain services.

Mansioni

• Answer incoming calls and greet customers, identifying concerns.
• Explain required services, costs, and estimated completion times.
• Conduct vehicle walk-arounds to assess customer needs and gain approvals.
• Create repair orders using the ADP system and provide accurate estimates.
• Review findings with customers and obtain approval for additional repairs.
• Dispatch orders and communicate with technicians throughout service.
• Keep customers informed of repair status and final vehicle delivery.
• Process payments, deliver vehicles, and complete handoffs.

Conoscenze

Attention to detail

Typing

Driver's license

Customer service

Descrizione del lavoro

Lithia Chrysler Dodge Jeep Ram of Corpus Christi in Corpus Christi, TX is seeking an Express Lube Advisor to join our service team. You will handle inbound calls, greet customers, explain services and costs, perform vehicle walk-arounds, obtain approvals, create repair orders, and coordinate with technicians to keep customers updated on progress.

Ideal candidates bring keen attention to detail, fast typing, a clean driving record, and strong customer service skills.