Express Lube Advisor — Fast, Friendly Auto Service

L0352 Honda Cars of Rockwall; Rockwall (TX); On-site; USD 45,000 - 70,000; Full time

Benefits offered by this job

Competitive pay

Medical, Dental and Vision Plans

Paid Holidays & PTO

Short and Long-Term Disability

401(k) Retirement Plan

Job summary

Honda Cars of Rockwall, part of Lithia & Driveway, is hiring an Express Lube Advisor to greet customers, assess maintenance needs, and coordinate express services with the service team. You’ll recommend services, provide timelines and costs, and maintain clear customer communication through to vehicle delivery.

Successful candidates will have experience in automotive service or customer-facing roles, be comfortable with computers and dealership systems, and work a flexible schedule including

Qualifications

• Greet customers promptly and create a positive first impression in the service drive.
• Understand vehicle maintenance needs and recommend appropriate services.
• Schedule express maintenance and coordinate oil changes, tire rotations, and multipoint inspections.

Responsibilities

• Document customer concerns, service requests, and completed work in dealership systems.
• Communicate service recommendations, timelines, and costs clearly and professionally.
• Maintain regular contact with customers to ensure a seamless experience from check-in to delivery.
• Partner with technicians to ensure quality repairs and timely service completion.
• Promote maintenance programs and contribute to dealership KPI targets.

Skills

Customer service

Schedule coordination

Communication

Documentation

Education

High School diploma

Tools

DMS

Job description

Honda Cars of Rockwall, part of Lithia & Driveway, is hiring an Express Lube Advisor to greet customers, assess maintenance needs, and coordinate express services with the service team. You’ll recommend services, provide timelines and costs, and maintain clear customer communication through to vehicle delivery.

Successful candidates will have experience in automotive service or customer-facing roles, be comfortable with computers and dealership systems, and work a flexible schedule including