Express Lube Advisor: Flexible Hours, Growth

L0571 Meador Chrysler Dodge Jeep Ram; Fort Worth (TX); On-site; USD 30,000 - 60,000; Full time

Benefits offered by this job

Medical, Dental and Vision Plans

Paid Holidays & PTO

Short and Long-Term Disability

Paid Life Insurance

401(k) Retirement Plan

Employee Stock Purchase Plan

Lithia Learning Center

Vehicle Purchase Discounts

Wellness Programs

Job summary

Meador Chrysler Dodge Jeep Ram in Fort Worth, TX is seeking an Express Lube Advisor to support dealership operations. This role offers commission-based pay and requires flexible availability including evenings, weekends, and holidays during peak periods.

You will greet customers, assess maintenance needs, and coordinate express services while communicating timelines and costs clearly. Reports to the Service Manager and works onsite at the Fort Worth dealership.

Qualifications

• Valid driver's license with acceptable driving record.
• Experience in automotive service, express maintenance, or customer-facing roles.
• Knowledge of routine vehicle maintenance services (oil changes, tire rotations, multipoint inspections).
• Ability to create and maintain repair orders, service recommendations, and customer records.
• Comfort with computers, tablets, and dealership management systems.

Responsibilities

• Greet customers promptly and create a positive first impression in the service drive.
• Provide exceptional customer service by understanding vehicle maintenance needs and recommending services.
• Schedule and coordinate express maintenance services, including oil changes, tire rotations, multipoint inspections.
• Communicate service recommendations, timelines, and costs clearly and professionally.
• Maintain regular contact with customers throughout the service process from check-in to delivery.
• Partner with technicians to ensure quality repairs and timely service completion.
• Identify opportunities to enhance the customer experience and build long-term relationships.
• Accurately document customer concerns, service requests, and completed work in dealership systems.
• Follow all company, manufacturer, and safety procedures while maintaining a professional appearance.
• Help drive service department success by promoting maintenance programs and customer satisfaction.

Skills

Valid driver's license

Automotive service knowledge

Customer service experience

Scheduling & coordination

Tools

Dealership management systems

Repair orders

Job description

Meador Chrysler Dodge Jeep Ram in Fort Worth, TX is seeking an Express Lube Advisor to support dealership operations. This role offers commission-based pay and requires flexible availability including evenings, weekends, and holidays during peak periods.

You will greet customers, assess maintenance needs, and coordinate express services while communicating timelines and costs clearly. Reports to the Service Manager and works onsite at the Fort Worth dealership.