Expo/Food Runners AM & PM - South Restaurant

Locally Grown Restaurants; Anchorage (AK); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Medical, Dental, and Vision insurance

Flexible Spending Account

401(k) with employer matching

Dining discounts at sister restaurants

Job summary

Locally Grown Restaurants in Anchorage seeks an Expo to ensure that food is prepared accurately and presented well. This role involves liaising between front and back of house, handling guest complaints, and ensuring dietary restrictions are respected. Candidates should be at least 16, have a valid food worker card, and be able to work in a fast-paced environment. Benefits include medical coverage, flexible spending accounts, accrued sick leave, and dining discounts at sister restaurants.

Qualifications

• Must be at least 16 years of age.
• Must be able to communicate, write, and understand English.
• Must be able to work, standing and walking, in a fast-paced environment for up to 9 hours.
• Must have a current Municipality of Anchorage Food Worker Card.

Responsibilities

• Ensure proper presentation and temperature of plates leaving the kitchen.
• Inspect plates before sending out food to guests.
• Handle guest comments and complaints effectively.
• Respect guest dietary and allergy restrictions.
• Oversee To Go orders for accuracy and completeness.

Job description

Overview

The Expo’s primary responsibility is to be the liaison between the front of house and the back of house. Their basic duties are to ensure that all plates leaving the kitchen are properly presented and prepared, are at the proper temperature, and that all items on a ticket go out to the correct table together on time.

Responsibilities

• In-depth knowledge of all menu items: ingredients and cooking methods
• Inspects all plates before “selling” a ticket and only sends out food that is accurately prepared and presentable
• Deals with guest comments and complaints effectively, empathetically, and with a smile; can “make it right.”
• Advocates for the guest
• Handles guest dietary/allergy restrictions with respect and patience. Every effort is made to ensure that these needs are met. Is knowledgeable about food allergens and takes any allergy alerts seriously
• Addresses all server questions and issues and communicates them to the line if necessary
• Communicate all problems with the MOD and/or Kitchen Supervisor
• Knows restaurant operating procedures and follows them
• Organize, restock, and clean whenever there is a free moment
• Oversees all To Go orders, making sure they are accurate and complete, in the correct packaging, and include all necessities: napkins, To Go cutlery, crackers, jam, butter, syrup, etc.
• Knows table numbers and seat position points. Can deliver orders to guests and fulfill the basic needs of the guests

Qualifications

• Must be at least 16 years of age
• Must be able to communicate, write, and understand English
• Must be able to work, standing and walking, in a fast-paced environment for up to 9 hours
• Must have a current Municipality of Anchorage Food Worker Card

Available Benefits

• Medical, Dental, and Vision insurance
• Flexible Spending Account (medical and childcare accounts available)
• Accrued sick leave with pay, converts to PTO after 1 year
• 401(k) with employer matching up to 4%
• Dining discounts at our sister restaurants (Snow City Cafe, Spenard Roadhouse, South Restaurant + Coffeehouse, Crush Bistro)