Expert Rater Project - French (Spain)

Remote; San Francisco (CA); Sur place; USD 25 000 - 36 000; Plein temps

Avantages offerts par ce poste

Flexible schedule

Career growth

Global community support

Résumé du poste

Welo Data is seeking an Expert Rater to support and guide fellow raters, ensuring high-quality annotations and unbiased outcomes. You will analyze datasets, craft client communications, and collaborate with R&D and clients to align with quality benchmarks.

The role emphasizes coaching, strategic questioning, and facilitating knowledge transfer within a global AI data services context. Remote-friendly freelance engagement with potential full-time extension.

Qualifications

• Active listening and empathy are required.
• Proactiveness and adaptability to diverse contexts are essential.
• Data labeling and evaluation methodologies understanding is expected.
• Research skills to extract insights from sources.
• English B2 for oral and written comprehension is required.

Responsabilités

• Support Raters in skill development with best practices for accurate and consistent ratings.
• Ensure annotation and gold set creation adhere to templates and lead to unbiased outcomes.
• Analyze datasets to identify patterns and use KPIs to drive data-informed decisions.
• Use strategic questioning to gather information and improve understanding.
• Create client-specific written materials (emails, questions, feedback).
• Facilitate information using documentation and clear communication strategies for client objectives.
• Collaborate with R&D teams on experiments to enhance client data.
• Work with clients and CEM to conduct test rounds and understand quality benchmarks.
• Conduct evaluations independently to sustain and improve proficiency.

Connaissances

Active listening

Empathy

Proactiveness

Cultural adaptability

Psychological safety cultivation

Research skills

Formation

Social sciences background

Outils

Google Workspace

Description du poste

Overview

As an Expert Rater (ER), you will specialize in providing Rater's support and guidance. You will be instrumental in enhancing the knowledge and skills of other Raters, with a particular focus on developing their rating expertise. Your responsibilities include facilitating client test rounds, understanding templates and workflows, cascading quality expectations to the broader Raters team, and actively monitoring progress and deliverables to meet client expectations. Additionally, you will play a key role in coaching and mentoring Raters, ensuring they gain the necessary skills to improve rating accuracy and decision-making. Your expertise will contribute to elevating the overall quality of our AI-powered advertising systems.

Main Responsibilities:

• Support Raters in skill development, guiding them in best practices for accurate and consistent ratings.

• Ensure annotation selection and gold set creation adheres to template instructions, guaranteeing unbiased outcomes that are reached through elaborate peer-driven consensus.

• Analyze diverse datasets to identify significant patterns and trends, demonstrating proficiency in interpreting and utilizing KPIs to drive data-informed decision-making.

• Employ strategic questioning techniques to gather information, enhance understanding, and stimulate critical thinking for effective problem-solving and decision-making.

• Craft written materials such as emails, questions, and feedback specifically customized for client communication, ensuring clarity and relevance.

• Facilitate information or concepts to audiences using relevant documentation and clear communication strategies to align with specific client objectives.

• Collaborate with research and development teams in experiments aimed at enhancing the client’s data.

• Work closely with clients and CEM to conduct test rounds, gain insights into their requirements, and understand the quality benchmarks expected.

• Conduct evaluations independently to sustain and enhance the level of proficiency or skill in particular projects.

Project Details

Job Title: Expert Rater

Local: French

Location: Spain

Hourly Rate: $19.55/hour

Capacity: 30 hours/week (with the possibility of an extension to 40 hours/week)

Project Duration: 1 Month

Employment Type: Freelance (with the possibility of a Full-time employment extension based on performance and project needs)

Start Date: 27th July

Qualifications:

• Active Listening Skills: Engage with speakers attentively, seek clarification, provide feedback, and demonstrate empathy to comprehend their message deeply.

• Effective Communication and Empathy: Clearly express thoughts, emotions, and needs while respecting others' perspectives, communicating assertively yet respectfully.

• Proactiveness: Anticipate and prepare for future needs or obstacles to tackle them efficiently before they arise.

• Cultural Adaptability: Navigate differences in values, behaviors, and communication styles to foster effective interactions in diverse cultural contexts.

• Psychological Safety Cultivation: Create an atmosphere where individuals feel safe expressing themselves, taking risks, and sharing ideas without fear of criticism.

• Research Skills: Methodically explore online sources to extract data, insights, or knowledge relevant to specific topics and cross-reference information.

Knowledge:

• Knowledge of French Language Required

• Knowledge of English B2 - Required (Oral and written comprehension)

• Google Workspace - Intermediate proficiency

• Understanding of U.S. and project locale customs and societal norms

• Ability to evaluate and discern content thoughtfully and understand its societal impact

• Understanding of survey structures and data collection methodologies

Requirements:

• 1+ years of rating experience required

• Understanding of data labeling, annotation, and evaluation methodologies - Required

• An academic background in social sciences or quality roles is a plus

Why join Welo Data?

Limitless Flexibility: Work on projects that fit your schedule while collaborating with a global leader in AI data services and localization.

Limitless Growth: Apply your skills, access diverse content types, develop through structured learning, and explore career paths that can lead to permanent roles.

Limitless Support: Be part of a global community with real-time assistance from our Community Experience team.

About Welo Data

Welo Data, part of Welocalize, is a global AI data company with 500,000+ contributors delivering high-quality, ethical data to train the world’s most advanced AI systems. We’re building smarter, more human AI with a diverse community in 100+ countries.

At Welo Data, Limitless AI. Limitless You. isn’t just a slogan—it’s our promise. We build smarter AI through the power of human contribution, offering limitless opportunities for our global community to grow, contribute, and work on their terms.