Experiential Server – Premium Family Bistro

Mattel, Inc.; Dallas (TX); On-site; USD 9,600 - 11,000; Full time

Benefits offered by this job

Flexible work model

Job summary

American Girl Retail at Mattel, Inc. seeks a Server to deliver food and beverages and create an outstanding dining experience for Bistro guests. The role reports to the Restaurant Manager and requires working knowledge of menu items, upselling, and safe service practices.

You will greet guests, inform them of options, manage special requests, and maintain a clean, efficient service flow in a fast-paced environment. Flexibility for nights, weekends, and holidays is essential.

Qualifications

• Demonstrated a growth mindset by staying curious and continuously learning, embracing challenges, and improving themselves.
• ServSafe certification, preferred.
• One to two years of experience in a high volume and/or fine dining restaurant preferred.
• Banquet or catering experience is a plus.
• Experience working with children preferred.
• Ease of use with restaurant computer systems preferred.
• Physically demanding position strength, mobility and dexterity needed. You must be able to carry a serving tray/beverage tray and be able to lift up to 50 lbs.
• Must be able to work a flexible schedule, including nights, weekends, and holidays.

Responsibilities

• Attentively greet all customers upon arrival and inform guests of food and beverage options. Share information on store and restaurant events with guests.
• Demonstrate working knowledge of all menu items and ingredients and suggest menu items for those guests with food allergies.
• Consistently address customer concerns and special requests in a professional and timely manner.
• Execute all aspects of food and beverage service efficiently, including suggestive upselling, timely delivery of food and beverage orders, checking and maintaining tables throughout the seating, and preparing, delivering, and processing table checks through the InfoGenesis register system.
• Follow food and workplace safety guidelines and understand local and state health sanitation laws.
• Contribute to a positive, cooperative work environment by assisting co‑workers and helping the restaurant team with parties, storewide events, and projects.

Skills

Growth mindset

ServSafe

High-volume dining

Banquet/Catering

Experience with children

POS systems

Tools

InfoGenesis

Job description

American Girl Retail at Mattel, Inc. seeks a Server to deliver food and beverages and create an outstanding dining experience for Bistro guests. The role reports to the Restaurant Manager and requires working knowledge of menu items, upselling, and safe service practices.

You will greet guests, inform them of options, manage special requests, and maintain a clean, efficient service flow in a fast-paced environment. Flexibility for nights, weekends, and holidays is essential.