Experience-Driven Server for Premium Retail Café

Mattel, Inc.; Chicago (IL); On-site; USD 17,000 - 19,000; Full time

Job summary

The Server role at Mattel, Inc. is located at the AG Retail Flagship Chicago location and reports to the Assistant Cafe Manager. You will deliver food and beverages, provide an outstanding dining experience, and help guests navigate events and store happenings.

We seek candidates with ServSafe, 1–2 years in a busy restaurant, and experience with restaurant systems. Flexibility for nights, weekends, and holidays is required, with a physically demanding but rewarding work environment.

Qualifications

• ServSafe certification preferred.
• 1–2 years in a high-volume or fine dining restaurant preferred.
• Banquet or catering experience is a plus.
• Experience working with children preferred.
• Comfort with restaurant computer systems.
• Physically demanding role requiring lifting up to 50 lbs.
• Able to work flexible shifts, nights, weekends, and holidays.
• Growth mindset with curiosity and self-improvement.

Responsibilities

• Greet customers and inform them about menu items and events.
• Demonstrate knowledge of all menu items and ingredients.
• Address guest concerns professionally and promptly.
• Deliver and process food and beverage orders, upsell when appropriate.
• Maintain tables and cleanliness, manage checks via POS.
• Adhere to safety guidelines and health sanitation laws.
• Support restaurant team during events and storewide activities.

Skills

ServSafe certification

Restaurant experience

Catering experience

Child-friendly

Restaurant systems

Physical stamina

Flexible schedule

Growth mindset

Job description

The Server role at Mattel, Inc. is located at the AG Retail Flagship Chicago location and reports to the Assistant Cafe Manager. You will deliver food and beverages, provide an outstanding dining experience, and help guests navigate events and store happenings.

We seek candidates with ServSafe, 1–2 years in a busy restaurant, and experience with restaurant systems. Flexibility for nights, weekends, and holidays is required, with a physically demanding but rewarding work environment.