Guest Experience & Alcohol Service Server

Hard Rock Cafe; Pigeon Forge (TN); On-site; USD 24,000 - 36,000; Full time

Job summary

Hard Rock Cafe in Tennessee is seeking a Server to take guests' orders, run food, handle payments and engage in suggestive selling to enhance the guest experience.

You will maintain a clean, organized station, demonstrate product knowledge and deliver memorable experiences while ensuring accurate payments and friendly service. The role requires compliance with safety standards and alcohol service guidelines, plus applicable physical duties.

Qualifications

• High School diploma or GED equivalents.
• In some U.S. states, a food safety certification program may be required before serving food or alcohol.

Responsibilities

• Taking guests’ orders.
• Running food.
• Handling cash and other forms of payment.
• Demonstrating responsible alcohol service.
• Satisfying guests' needs and maintaining a clean, organized station.
• Opening/closing and side duties.

Skills

Calm under pressure

Well organized

Friendly demeanor

Education

High School diploma or GED

Job description

Hard Rock Cafe in Tennessee is seeking a Server to take guests' orders, run food, handle payments and engage in suggestive selling to enhance the guest experience.

You will maintain a clean, organized station, demonstrate product knowledge and deliver memorable experiences while ensuring accurate payments and friendly service. The role requires compliance with safety standards and alcohol service guidelines, plus applicable physical duties.