Experiential Retail Program Manager

Game-Seven; New York (NY); On-site; USD 82,000 - 95,000; Full time

Job summary

Game Seven Agency in New York is seeking an Account Manager to lead a multi-year retail operational and experiential program for a culturally influential athletic brand. You will oversee the launch and management of an ongoing pop-up experience—handling operations, staffing, programming, community moments, and events.

You’ll guide day-to-day client relationships, balance long-term roadmaps with fast-moving production, and ensure cross-functional teams deliver best-in-class retail and

Qualifications

• 3–5 years of account management experience within an agency or brand.
• Experience with long-term, multi-phase builds or programs (retail, pop-ups, installations, events).
• Strong communication and relationship-building skills.
• Experience collaborating with creative, strategy, production, digital and operations teams.

Responsibilities

• Serve as the primary project manager for full lifecycle of the retail pop-up program, owning timelines and resources.
• Lead planning, build, launch and ongoing management of a long-term retail pop-up experience.
• Establish and maintain detailed project plans, status trackers, and milestone calendars.
• Manage client communication and relationships with clear updates and problem-solving.
• Oversee in-store staff communication to ensure brand standards are met daily.
• Coordinate production elements and ensure alignment between brand programming and initiatives.
• Translate client briefs into actionable plans across retail build, merchandising and experiential programming.
• Partner with strategy, creative, digital, production and experiential teams to ensure seamless execution.

Skills

Account management

Communication

Organization

Relationship-building

Negotiation

Cross-functional collaboration

Travel flexibility

Tools

Google Suite

Slack

Box

Asana

Job description

Game Seven Agency in New York is seeking an Account Manager to lead a multi-year retail operational and experiential program for a culturally influential athletic brand. You will oversee the launch and management of an ongoing pop-up experience—handling operations, staffing, programming, community moments, and events.

You’ll guide day-to-day client relationships, balance long-term roadmaps with fast-moving production, and ensure cross-functional teams deliver best-in-class retail and