Account Manager — Retail Pop-Up Experiences

Game Seven; New York (NY); On-site; USD 82,000 - 95,000; Full time

Benefits offered by this job

Benefits

Discretionary bonus

Job summary

Game Seven Agency, an Excel Sports Management Company, seeks an Account Manager to spearhead an ambitious retail pop-up program. You will oversee operational maintenance, staffing, programming, community moments, and events, while guiding day-to-day client relationships and ensuring aligned teamwork across internal and partner crews.

You’ll balance long-term roadmaps with fast-moving production needs, delivering best-in-class retail and experiential executions across multi-year initiatives.

Qualifications

• 3–5 years of account management experience within an agency or brand.
• Experience leading long-term, multi-phase builds or programs (retail, pop-ups, installations, experiential tours, or similar).
• Strong communication, organization, and relationship-building skills.
• Experience collaborating with creative, strategy, production, digital, and operations teams.
• Confident negotiator with an understanding of vendor pricing, fabrication timelines, and retail/experiential production needs.
• Creative problem-solver able to think both conceptually and operationally.
• Proactive, solutions-oriented, and able to manage multiple workstreams in a fast-paced environment.

Responsibilities

• Serve as the primary project manager for the full lifecycle of the retail pop-up program—owning timelines, resourcing, workbacks, documentation, priorities, and cross-functional alignment.
• Lead the planning, build, launch, and ongoing management of a long-term retail pop-up experience, ensuring all work meets objectives and stays on schedule.
• Establish and maintain detailed project plans, weekly status trackers, and milestone calendars.
• Manage client communication and relationships, earning trust through clear updates and proactive problem-solving.
• Manage in-store staff communication and relationships, ensuring agency and brand standards are met daily.
• Translate client briefs into actionable plans across retail build, merchandising, experiential programming, consumer engagement, and integrated marketing.
• Partner with strategy, creative, digital, production, and experiential teams for seamless collaboration from concept to execution.
• Support cross-functional teams through design, fabrication, install, operations, and event activation phases.

Skills

Account management

Project management

Communication

Relationship management

Vendor negotiations

Team collaboration

Google Suite

Slack

Box

Asana

Tools

Google Suite

Slack

Box

Asana

Job description

Game Seven Agency, an Excel Sports Management Company, seeks an Account Manager to spearhead an ambitious retail pop-up program. You will oversee operational maintenance, staffing, programming, community moments, and events, while guiding day-to-day client relationships and ensuring aligned teamwork across internal and partner crews.

You’ll balance long-term roadmaps with fast-moving production needs, delivering best-in-class retail and experiential executions across multi-year initiatives.