Experiential Marketing & Guest Experience Coordinator

Palmetto Bluff Investments; Palmetto Bluff (SC); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

401(k) with employer matching

Life & disability coverage

Job summary

Palmetto Bluff is seeking a Sales & Marketing Experience Coordinator to support experiential marketing initiatives across departments, coordinating guest visits, events and prospect communications from inquiry to onsite engagement. The role also supports Sales through lead coordination, marketing fulfillment, and accurate database management.

We offer comprehensive benefits including employer contributions to medical, dental, and vision, with a 401(k) plan and life & disability coverage.

Qualifications

• College degree in sales, marketing, hospitality, business or related field.
• 2–3 years of experience in a similar role.
• Excellent communication, written and verbal.
• Proficient with MS Office (Word, Excel, Outlook).
• Strong phone skills and customer service mindset.
• Organizational skills with ability to multi-task and meet deadlines.
• Experience with Salesforce.com; HubSpot and Propertybase preferred.
• Technical mindset to leverage databases and workflows.
• Able to work standard hours 9:00–17:00, with occasional evenings/weekends.

Responsibilities

• Coordinate Discovery Visit programs, VIP visits, media stays and guest experiences.
• Manage visit logistics: reservations, lodging, dining, activities, transport, itineraries.
• Collaborate with club divisions, hospitality, conservancy, and operations for seamless events.
• Prepare guest itineraries and ensure reservations and experiences are confirmed.
• Serve as liaison with internal teams, vendors, and external guests.
• Support onsite/offsite events, sponsorship activations, and Artist in Residence programs.
• Coordinate media visits, influencer stays, and PR experiences with Marketing and PR.
• Handle inbound real estate inquiries and route to sales associates.
• Maintain accurate prospect/guest records in databases; assist with CRM reporting.
• Monitor inventory and fulfillment of marketing collateral and experiential items.

Skills

Communication skills

MS Office (Word, Excel, Outlook)

Phone skills

Time management

Thrives in fast-paced environment

CRM familiarity (Salesforce, HubSpot,/

Education

College degree in sales/marketing/hospitality/business

Tools

Salesforce.com

HubSpot

Propertybase

Job description

Palmetto Bluff is seeking a Sales & Marketing Experience Coordinator to support experiential marketing initiatives across departments, coordinating guest visits, events and prospect communications from inquiry to onsite engagement. The role also supports Sales through lead coordination, marketing fulfillment, and accurate database management.

We offer comprehensive benefits including employer contributions to medical, dental, and vision, with a 401(k) plan and life & disability coverage.