Experiential Marketing & Guest Experience Coordinator

Palmetto Bluff Investments Llc; Bluffton (SC); On-site; USD 45,000 - 60,000; Full time

Job summary

Palmetto Bluff is seeking a Sales & Marketing Experience Coordinator to support experiential marketing initiatives and guest experiences across departments. The role handles lead coordination, marketing fulfillment, and accurate database management to deliver a seamless journey from inquiry to onsite engagement.

The position involves coordinating visits, events, vendor communications, and collaboration with Sales and Marketing teams to optimize prospect follow-up and visits; strong CRM and

Qualifications

• College degree in sales, marketing, hospitality, business or related field required.
• Two to three years of experience in a similar role.
• Excellent communication skills (oral and written).
• MS Office suite (Word, Excel, Outlook).
• Professional phone skills with strong customer service.
• Ability to organize, prioritize, meet deadlines and multi-task.
• Ability to thrive in a fast-paced environment.
• Familiarity with Salesforce.com; experience with HubSpot and Propertybase preferred.
• Strong technical skills and ability to leverage databases/workflow software.
• Ability to deliver high-quality work quickly in a dynamic setting; handle pressure.
• Availability to work 9:00am–5:00pm with occasional evenings/weekends for events.

Responsibilities

• Coordinate and execute the Discovery Visit program and VIP experiential visits.
• Manage visit logistics for prospective buyers, media, partners, and guests.
• Coordinate with Club, hospitality, Conservancy, and other teams to schedule activities.
• Prepare detailed guest itineraries and ensure reservations are confirmed.
• Serve as liaison for experiential visit coordination with internal and external stakeholders.
• Assist with onsite and offsite events, sponsorship activations, and partnerships.
• Coordinate media visits, influencer stays, and PR experiences with Marketing Manager.
• Manage inbound real estate inquiries and route to the appropriate sales associate.
• Support CRM use, reporting, and training with Operations/Database teams.
• Generate reports and maintain prospect lists and data accuracy.
• Monitor and fulfill marketing collateral, gifts, and experiential items.
• Assist with expense tracking, billing reconciliation, and event-related reporting.
• Stay current on campaigns, events, partnerships, and community offerings.

Skills

Communication

MS Office

Phone skills

Organization

Multitasking

Fast-paced environment

Technical skills

CRM literacy

Education

College degree in sales/marketing/hospitality/business

Tools

Salesforce

HubSpot

Propertybase

Job description

Palmetto Bluff is seeking a Sales & Marketing Experience Coordinator to support experiential marketing initiatives and guest experiences across departments. The role handles lead coordination, marketing fulfillment, and accurate database management to deliver a seamless journey from inquiry to onsite engagement.

The position involves coordinating visits, events, vendor communications, and collaboration with Sales and Marketing teams to optimize prospect follow-up and visits; strong CRM and