Wellness Concierge & Member Experience

Palmetto Bluff Investments Llc; Bluffton (SC); In loco; USD 36.000 - 48.000; Tempo pieno

Descrizione del lavoro

Palmetto Bluff invites applications for a Wellness Member Experience Associate at the Palmetto Bluff Club Fitness Center. You will greet members, support classes and appointments, handle café transactions, and assist with daily operations in a friendly, professional manner.

The role emphasizes welcoming service, accurate point-of-sale handling, and maintaining clean, organized studios. Prior hospitality experience is a plus; CPR/First Aid certification is preferred; four-shift per week schedule

Competenze

• Friendly, professional demeanor with a customer-first attitude.
• Previous hospitality experience in resort or club environment is a plus.
• Strong proficiency in POS systems, reservation software, and calendar management.
• Ability to develop positive relationships, always remain humble, and crush expectations.
• CPR/First Aid certified.
• Hungry, humble, and smart teammate.

Mansioni

• Serve as a professional presence at the Palmetto Bluff Club Fitness Center front desk four shifts per week, greeting members, checking participants into classes and appointments, supporting instructors, and assisting with daily operations.
• Complete front desk operational tasks, including Wellness Café transactions, retail sales, member inquiries, daily billing, and appointment coordination.
• Maintain cleanliness, organization, and presentation standards throughout all studios; complete assigned facility sweeps and inspections.
• Core responsibility is to maintain the overall upkeep of the Palmetto Bluff Club Fitness Center front desk.
• Process Wellness Café and retail transactions accurately, provide product recommendations, and deliver exceptional customer service.
• Attend required quarterly All-Hands meetings, training sessions, and other required team gatherings.

Conoscenze

Customer service orientation

Hospitality experience

POS systems proficiency

Strumenti

POS systems

Reservation software

Calendar management

Descrizione del lavoro

Palmetto Bluff invites applications for a Wellness Member Experience Associate at the Palmetto Bluff Club Fitness Center. You will greet members, support classes and appointments, handle café transactions, and assist with daily operations in a friendly, professional manner.

The role emphasizes welcoming service, accurate point-of-sale handling, and maintaining clean, organized studios. Prior hospitality experience is a plus; CPR/First Aid certification is preferred; four-shift per week schedule