Outdoor Activities Guide & Guest Experience Lead

Montage Hotels & Resorts; Bluffton (SC); On-site; USD 38,000 - 58,000; Full time

Job summary

Montage International’s Palmetto Bluff location seeks a Compass Activities Guide to lead recreational and educational programs for guests and members. You will safely guide a variety of activities, from boat tours to architecture tours, while sharing knowledge of local ecology and culture.

You will build guest relationships, coordinate reservations, and support events, all while upholding Montage standards of service and professionalism.

Qualifications

• CPR and First Aid certification required or ability to obtain certification within a timeframe.
• Experience in recreation, hospitality, tourism, outdoor education, guiding, or related field preferred.
• Experience in luxury hospitality environment preferred.

Responsibilities

• Guide and facilitate recreational, educational, and outdoor experiences for guests.
• Deliver exceptional, personalized guest service.
• Know Palmetto Bluff, Lowcountry ecology, wildlife, and local history.

Skills

Outdoor recreation

Hospitality

Guest engagement

Communication

Organization

Independence

Education

High School Diploma or equivalent

Job description

Montage International’s Palmetto Bluff location seeks a Compass Activities Guide to lead recreational and educational programs for guests and members. You will safely guide a variety of activities, from boat tours to architecture tours, while sharing knowledge of local ecology and culture.

You will build guest relationships, coordinate reservations, and support events, all while upholding Montage standards of service and professionalism.