Experienced Veterinary Receptionist - Security, CO

Fvah Co; Colorado; On-site; USD 26,000 - 28,000; Part time

Benefits offered by this job

401(k) matching

Tuition support

Referral bonuses

Health insurance (medical, dental, and

Vision

Job summary

Fountain Valley Animal Hospital in Colorado is seeking an experienced Veterinary Receptionist for a part-time role. You will be the first and last point of contact for clients, ensuring a warm, professional check-in and smooth scheduling across multiple doctors.

responsibilities include greeting clients, handling calls and payments, maintaining accurate records, and supporting the veterinary team with efficient front-desk operations. A positive, team‑oriented attitude is essential.

Qualifications

• Previous veterinary reception experience.
• Familiarity with veterinary terminology and hospital workflows.
• Excellent verbal and written communication skills.
• Strong customer service and relationship-building skills.
• Ability to manage phones, appointments, payments, and client communications.

Responsibilities

• Greet clients and patients with warmth and professionalism.
• Answer calls, route messages, and respond to voicemails promptly.
• Schedule appointments and manage a multi-doctor calendar.
• Check patients in and out with accurate client and patient information.
• Process payments and review estimates with clients.
• Communicate hospital policies, pricing, and service information.
• Maintain front desk and welcoming lobby environment.
• Support smooth communication between clients and the veterinary team.
• Deliver exceptional customer service throughout every client interaction.

Skills

Veterinary reception experience

Excellent communication

Customer service

Organizational skills

Phone and calendar management

Job description

Experienced Veterinary Receptionist - Security, CO

Fountain Valley Animal Hospital is Hiring an Experienced Veterinary Receptionist!

Role: Experienced Veterinary Receptionist
Status: Part-Time
Salary: $19 - $20 per hour
Schedule: 3 days per week; No Weekends

Benefits Highlights

Financial Rewards that Grow with You: Competitive pay, 401(k) matching, tuition support, and referral bonuses.

Wellness & Peace of Mind: Comprehensive medical, dental, and vision coverage with supplemental options; up to three weeks of paid parental leave; generous PTO; and employee pet discounts.

Professional Growth & Recognition: Quarterly team bonuses, professional development opportunities, continuing education allowance, and uniform allowance.

Lifestyle Perks You’ll Appreciate: Six paid holidays, an Employee Assistance Program, and an employee discount program.

Great Veterinary Care Starts at the Front Desk

From Malamutes to Maine Coons, Fountain Valley Animal Hospital is committed to providing exceptional care to every patient who walks through our doors. Our four-doctor general practice is supported by a well-established team that believes great veterinary medicine starts with great people.

We’re looking for an experienced Veterinary Receptionist to join our dedicated team. As one of the first and last people our clients interact with, you’ll play an essential role in creating a welcoming experience, keeping our multi‑doctor schedule running smoothly, and helping clients navigate their pets’ care with confidence.

Just as importantly, we believe that to care for our patients, we have to care for each other. We’ve built a supportive, fun environment where camaraderie, learning, growth, and bringing your authentic self to work are encouraged.

Why Our Veterinary Receptionists Love It Here

• Consistent scheduling and an emphasis on work‑life balance
• Work alongside a collaborative four‑doctor veterinary team
• Join a well‑established and experienced support staff
• A supportive culture where your individuality is welcomed
• Opportunities for professional development and continued learning
• Use your veterinary knowledge and client‑service skills to make a difference
• Be part of a team committed to exceptional patient and client care

What Our Veterinary Receptionists Do

• Greet clients and patients with warmth and professionalism
• Answer incoming calls, route calls appropriately, and respond to voicemails promptly
• Schedule appointments and efficiently manage a multi‑doctor calendar
• Check patients in and out while maintaining accurate client and patient information
• Collect payments and process invoices
• Review estimates with clients and answer appropriate questions
• Clearly communicate hospital policies, pricing, and service information
• Manage medical record requests, reminders, and routine administrative tasks
• Maintain an organized front desk and welcoming lobby environment
• Help support smooth communication between clients and the veterinary team
• Deliver exceptional customer service throughout every client interaction

What You’ll Bring

• Previous veterinary reception experience
• Familiarity with veterinary terminology and hospital workflows
• Excellent verbal and written communication skills
• Strong customer service and relationship‑building skills
• Confidence managing phones, appointments, payments, and client communications
• Ability to stay organized while managing multiple priorities
• Strong attention to detail and accuracy
• Professional, compassionate, and welcoming approach to client service
• Ability to collaborate effectively with doctors and support team members
• A positive attitude and commitment to contributing to a supportive team environment

The Extras You’ll Actually Feel

A predictable schedule can make a big difference. At Fountain Valley Animal Hospital, no nights, weekends, or holidays means you can build your career in veterinary medicine while still making time for life outside of work.

You’ll also join a team that understands veterinary reception is much more than answering phones. You’re an important connection between clients, patients, and the medical team—and your ability to keep things organized, communicate clearly, and make people feel welcome helps the entire hospital succeed.

Bring your experience, your personality, and your unique awesomeness. We’ll provide a workplace where you can put them to good use.

Benefits You Can’t Beat

Benefit eligibility may vary based on full‑time or part‑time status. Benefits designated as full‑time only are subject to eligibility requirements.

• A flexible approach to compensation that reflects your skill set and future performance
• 401(k) matching & Roth Retirement Savings Plan
• Flexible Spending Account (full‑time only)
• 529 Savings Plan
• Tuition Support Program (full‑time only)
• Health insurance, including medical, dental, and vision (full‑time only)
• Supplemental insurance, including accident, critical illness, hospital, short‑and long‑term disability, legal plan, and employee, spouse, and child‑dependent life insurance (full‑time only)
• Up to three weeks of full pay for the birth or adoption of a child (full‑time employees only; available after one year of service). In states with paid family leave programs, this benefit does not apply.
• Sick Time / Paid Time Off
• Free or discounted lab work for all employee pets
• Pet discounts on services and products
• Quarterly Team Rewards Bonus Program
• Continuing education allowance
• Six paid holidays (full‑time only)
• Employee Assistance Program
• Employee discount program

Diversity, equity, inclusion, and belonging are core values at Fountain Valley Animal Hospital and Vetcor. We are passionate about building and sustaining an inclusive and equitable working and learning environment for all employees. Every team member enriches our diversity by bringing different perspectives and ways of understanding and engaging with the world. That’s why we’re committed to a workplace culture where employees are comfortable being their authentic selves, experience a true sense of belonging, and are empowered to reach their highest potential.

Prioritize your work‑life balance and enjoy a fulfilling time away from work with our generous offerings.

• Paid Time Off
• Paid Holidays

Unleash your potential and foster professional growth through our comprehensive education and training programs.

• Vetcor University - training for skill development and career growth
• CE Allowance and opportunities
• Tuition Assistance Program
• Lend a Hand Program - increased pay to help a sister hospital
• VetLife Days - rotate to a sister hospital

Enjoy exclusive benefits for you and your furry family members.

• Discounted Products

Health & Welfare

Take care of your well‑being with our comprehensive health and wellness benefits.

• Medical, Dental, and Vision Insurance
• Optional Life Insurance, Disability, and Accidental Insurance
• EAP with counseling and mental health benefits
• DVM Professional Liability Insurance fully covered
• Licensure Fees, Professional & Association Dues

Financial Wellbeing

Secure your financial future with our range of offerings designed to promote your financial well‑being.

• 401K with company contribution
• Health Savings Account
• Flexible Spending Account
• EAP with Financial & Legal Advice/Services
• Tuition Assistance Program
• Employee Referral Bonus

Time Off/Work Life Balance

Prioritize your work‑life balance and enjoy a fulfilling time away from work with our generous offerings.

Health & Welfare

Take care of your well‑being with our comprehensive health and wellness benefits.

• Medical, Dental, and Vision Insurance
• Optional Life Insurance, Disability, and Accidental Insurance
• EAP with counseling and mental health benefits
• DVM Professional Liability Insurance fully covered
• Licensure Fees, Professional & Association Dues

Financial Wellbeing

Secure your financial future with our range of offerings designed to promote your financial well‑being.

• 401K with company contribution
• Health Savings Account
• Flexible Spending Account
• EAP with Financial & Legal Advice/Services
• Tuition Assistance Program
• Employee Referral Bonus

Time Off/Work Life Balance

Prioritize your work‑life balance and enjoy a fulfilling time away from work with our generous offerings.