Veterinary Receptionist - O'Fallon , IL

Fourpaws Vet; O'Fallon (IL); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

401(k) matching

Tuition support

Referral bonuses

Medical/dental/vision

Paid parental leave

PTO

Employee pet discounts

Continuing education allowance

Uniform allowance

Six paid holidays

Employee Assistance Program

Employee discount program

Job summary

Four Paws Animal Hospital in O’Fallon, Illinois, seeks a friendly Veterinary Receptionist to greet clients, schedule appointments, and support the medical team. The role requires strong communication and organization to manage a busy front desk with care and professionalism.

We offer a comprehensive benefits package, competitive compensation based on experience, and a schedule that includes weekends in a four-day work week plus rotation of the third Saturday/Sunday.

Qualifications

• Previous animal experience in a veterinary setting preferred.
• Strong customer service and communication skills.
• Ability to multitask in a fast-paced front-desk role.
• Professional, compassionate approach with clients and their pets.

Responsibilities

• Greet clients and patients warmly and professionally.
• Schedule appointments accurately and efficiently.
• Answer phones and manage multiple lines in a busy hospital.
• Direct calls to appropriate veterinary team member.
• Process payments and maintain financial records.
• Keep complete client and patient records up to date.
• Coordinate front-desk and hospital workflow.
• Provide excellent customer service even during忙 periods.

Skills

Veterinary exp

Customer service

Multitasking

Communication

Organization

Weekend availability

Job description

Four Paws Animal Hospital is Hiring a Veterinary Receptionist!

Role: Veterinary Receptionist

Status: Full-Time

Salary: Negotiable based on experience and skill set

Schedule: 4 days per week and every 3rd Saturday/Sunday rotation

Benefits Highlights

Financial Rewards that Grow with You: Competitive pay, 401(k) matching, tuition support, and referral bonuses.

Wellness & Peace of Mind: Comprehensive medical, dental, and vision coverage with supplemental options; up to three weeks of paid parental leave; generous PTO; and employee pet discounts.

Professional Growth & Recognition: Quarterly team bonuses, professional development opportunities, continuing education allowance, and uniform allowance.

Lifestyle Perks You’ll Appreciate: Six paid holidays, an Employee Assistance Program, and an employee discount program.

Put Your People Skills to Work for Pets and the People Who Love Them

At Four Paws Animal Hospital, great veterinary care begins with compassion, communication, and teamwork. Our full-service animal hospital in O’Fallon, Illinois, provides comprehensive veterinary care, including physical rehabilitation and acupuncture, in a busy, collaborative environment.

We’re looking for a friendly, organized, and motivated Veterinary Receptionist who can create a welcoming experience while keeping up with the pace of a growing hospital. As one of the first people our clients meet, you’ll play an important role in helping every visit run smoothly from start to finish.

Why Our Veterinary Receptionists Love It Here

• Collaborative, supportive, and team-driven environment
• Opportunity to work in a high-quality, full-service veterinary hospital
• Exposure to services including physical rehabilitation and acupuncture
• Professional development and continuing education opportunities
• A workplace that values compassion, efficiency, and excellent client service
• Opportunities to learn, grow, and strengthen your veterinary knowledge
• A role where your organization and communication skills make a difference every day

What Our Veterinary Receptionists Do

• Greet clients and patients with warmth and professionalism
• Schedule appointments efficiently and accurately
• Answer phones and manage multiple lines in a busy hospital environment
• Help direct calls and client concerns to the appropriate veterinary team member
• Process payments and maintain accurate financial information
• Maintain complete and accurate client and patient records
• Communicate effectively with veterinary assistants, technicians, and doctors
• Help coordinate front-desk and hospital workflow
• Provide compassionate customer service, even during busy or emotional situations
• Jump in where needed to help keep the day running smoothly

What You’ll Bring

• Previous animal experience is strongly preferred, including experience in a veterinary clinic, kennel, shelter, or similar environment
• Strong multitasking and organizational skills
• Ability to thrive in a fast-paced environment while maintaining a positive attitude
• Excellent customer service and communication skills
• Strong attention to detail and accuracy
• Comfort handling high call volumes and a busy front-desk flow
• Professional and compassionate approach to clients and their pets
• Team-oriented attitude and willingness to learn and grow
• Availability to work weekends and a flexible schedule
• Ability to adapt to changing priorities and busy periods

The Extras You’ll Actually Feel

At Four Paws Animal Hospital, you’ll be more than the person answering the phone or scheduling an appointment. You’ll help connect clients with the care their pets need while supporting the medical team and keeping the hospital moving.

You’ll also gain experience in a full-service veterinary environment offering rehabilitation and acupuncture, giving you opportunities to expand your veterinary knowledge while growing alongside a supportive team.

Benefits You Can’t Beat

Benefit eligibility may vary based on employment status and plan requirements. Benefits designated as full-time only are available to eligible full-time employees.

• A flexible approach to salary that reflects your skill set and future performance
• 401(k) matching & Roth Retirement Savings Plan
• Flexible Spending Account (full-time only)
• 529 Savings Plan
• Tuition Support Program (full-time only)
• Health insurance, including medical, dental, and vision (full-time only)
• Supplemental insurance, including accident, critical illness, hospital, short- and long-term disability, legal plan, and employee, spouse, and child-dependent life insurance (full-time only)
• Up to three weeks of full pay for the birth or adoption of a child (full-time employees only; available after one year of service). In states with paid family leave programs, this benefit does not apply.
• Sick Time / Paid Time Off
• Free or discounted lab work for all employee pets
• Pet discounts on services and products
• Quarterly Team Rewards Bonus Program
• Continuing education allowance
• Six paid holidays (full-time only)
• Employee Assistance Program
• Employee discount program

Join Our Team!

If you’re a friendly, organized Veterinary Receptionist who enjoys helping people, cares about animals, and can keep your cool when the front desk gets busy, we’d love to meet you.

Bring your communication skills, attention to detail, and team-first attitude. We’ll provide an environment where you can continue learning while making a difference for pets and their people.

Diversity, equity, inclusion, and belonging are core values at Four Paws Animal Hospital and Vetcor. We are passionate about building and sustaining an inclusive and equitable working and learning environment for all employees. Every team member enriches our diversity by bringing different perspectives and ways of understanding and engaging with the world. That’s why we’re committed to a workplace culture where employees are comfortable being their authentic selves, experience a true sense of belonging, and are empowered to reach their highest potential.

Prioritize your work-life balance and enjoy a fulfilling time away from work with our generous offerings.

• Paid Time Off
• Paid Holidays

Training & Development

Unleash your potential and foster professional growth through our comprehensive education and training programs.

• Vetcor University - training for skill development and career growth
• CE Allowance and opportunities
• Tuition Assistance Program
• Lend a Hand Program – increased pay to help a sister hospital
• VetLife Days – rotate to a sister hospital

Enjoy exclusive benefits for you and your furry family members.

• Discounted Products

Health & Welfare

Take care of your well-being with our comprehensive health and wellness benefits.

• Medical, Dental, and Vision Insurance
• Optional Life Insurance, Disability, and Accidental Insurance
• EAP with counseling and mental health benefits
• DVM Professional Liability Insurance fully covered
• Licensure Fees, Professional & Association Dues

Financial Wellbeing

Secure your financial future with our range of offerings designed to promote your financial well-being.

• 401K with company contribution
• Health Savings Account
• Flexible Spending Account
• EAP with Financial & Legal Advice/Services
• Tuition Assistance Program
• Employee Referral Bonus

Time Off/Work Life Balance

Prioritize your work-life balance and enjoy a fulfilling time away from work with our generous offerings.

• Paid Time Off
• Paid Holidays

Training & Development

Unleash your potential and foster professional growth through our comprehensive education and training programs.

• Vetcor University - training for skill development and career growth
• CE Allowance and opportunities
• Tuition Assistance Program
• Lend a Hand Program – increased pay to help a sister hospital
• VetLife Days – rotate to a sister hospital

Enjoy exclusive benefits for you and your furry family members.

• Discounted Products

Health & Welfare

Take care of your well-being with our comprehensive health and wellness benefits.

• Medical, Dental, and Vision Insurance
• Optional Life Insurance, Disability, and Accidental Insurance
• EAP with counseling and mental health benefits
• DVM Professional Liability Insurance fully covered
• Licensure Fees, Professional & Association Dues

Financial Wellbeing

Secure your financial future with our range of offerings designed to promote your financial well-being.

• 401K with company contribution
• Health Savings Account
• Flexible Spending Account
• EAP with Financial & Legal Advice/Services
• Tuition Assistance Program
• Employee Referral Bonus

Time Off/Work Life Balance

Prioritize your work-life balance and enjoy a fulfilling time away from work with our generous offerings.