Veterinary Receptionist - Fontana, CA

Prestige Animal Hospital; Fontana (CA); Hybrid; USD 25,000 - 26,000; Full time

Benefits offered by this job

Medical/Dental/Vision

401(k) matching

Tuition assistance

Paid time off

Employee discount

Job summary

Prestige Animal Hospital South Fontana is hiring a Veterinary Receptionist to join our team in Fontana, CA. This full-time role features a friendly, collaborative atmosphere where you will greet clients, manage appointments, handle payments, and coordinate with veterinarians and technicians.

A positive attitude and passion for pet care are essential. We offer comprehensive benefits and a schedule designed for work-life balance, including paid time off and opportunities for professional

Qualifications

• A genuine passion for pets and veterinary care
• Strong communication and customer service skills
• A positive, friendly, and professional attitude
• Empathy for clients, patients, coworkers, and yourself
• A willingness to ask for help and offer help to others
• Strong organization and attention to detail
• The ability to stay positive and supportive in a busy veterinary environment
• A collaborative, team-focused mindset
• A commitment to treating teammates and clients with mutual respect
• A willingness to listen when clients explain exactly why their pet is the best one that has ever lived

Responsibilities

• Welcome clients and patients with warmth, empathy, and professionalism
• Answer incoming calls and help clients with questions and appointment needs
• Schedule appointments and help maintain an organized daily hospital workflow
• Check clients and patients in and out efficiently
• Maintain accurate client and patient information
• Process payments and support front-desk transactions
• Listen carefully to client concerns and communicate important information to the veterinary team
• Provide compassionate support to clients throughout their pets' visits
• Collaborate with doctors, technicians, assistants, and fellow reception team members
• Maintain a welcoming, organized, and professional reception area
• Help create an exceptional experience for every pet and person who walks through our doors

Job description

Prestige Animal Hospital South Fontana is Hiring a Veterinary Receptionist!

Role: Veterinary Receptionist
Status: Full-time
Salary: $18.00 - $19.00 / hour
Schedule: Five-day work weeks, rotating Saturdays

Benefits Highlights

Financial Rewards that Grow with You: Flexible compensation, 401(k) matching & Roth Retirement Savings Plan, a 529 Savings Plan, tuition support for eligible employees, and referral bonuses help support your goals today and in the future.

Wellness & Peace of Mind: Medical, dental, and vision coverage with supplemental options for eligible full-time employees, paid parental leave for eligible employees, Sick Time / Paid Time Off, and valuable pet care benefits help support your well-being both at work and beyond.

Professional Growth & Recognition: Quarterly Team Rewards, professional development opportunities, continuing education support, and a uniform allowance give you opportunities to learn, grow, and be recognized for your contributions.

Lifestyle Perks You'll Appreciate: A schedule designed with work-life balance in mind, six paid holidays for eligible full-time employees, an Employee Assistance Program, and an employee discount program help make life outside the hospital a little easier.

Looking for a Veterinary Receptionist role where positivity, teamwork, and a healthy work-life balance are part of the culture? Prestige Animal Hospital South Fontana is ready to welcome you to our fantastic team.

We believe veterinary medicine is at its best when people genuinely support one another. Our team brings a positive attitude to work each day, asks for help when it's needed, offers help when someone else needs it, and understands that remarkable results come from teamwork and mutual respect.

As a Veterinary Receptionist, you'll be an important part of the experience we create for every client and patient. If you're passionate about pets, enjoy connecting with people, and know that listening to someone explain why their pet is the best one that has ever lived is all part of a great day's work, we'd love to meet you.

Why You'll Love It Here

• A positive clinic culture where teamwork and mutual respect matter
• A schedule designed to support a healthy work-life balance
• Teammates who ask for help and readily offer help to others
• A workplace where empathy for clients, coworkers, and yourself is valued
• Professional development and continuing education opportunities
• A team that believes a positive cattitude can make even the busiest days better
• Plenty of opportunities to connect with pets and the people who love them

What You'll Do

• Welcome clients and patients with warmth, empathy, and professionalism
• Answer incoming calls and help clients with questions and appointment needs
• Schedule appointments and help maintain an organized daily hospital workflow
• Check clients and patients in and out efficiently
• Maintain accurate client and patient information
• Process payments and support front-desk transactions
• Listen carefully to client concerns and communicate important information to the veterinary team
• Provide compassionate support to clients throughout their pets' visits
• Collaborate with doctors, technicians, assistants, and fellow reception team members
• Maintain a welcoming, organized, and professional reception area
• Help create an exceptional experience for every pet and person who walks through our doors

What You'll Bring

• A genuine passion for pets and veterinary care
• Strong communication and customer service skills
• A positive, friendly, and professional attitude
• Empathy for clients, patients, coworkers, and yourself
• A willingness to ask for help and offer help to others
• Strong organization and attention to detail
• The ability to stay positive and supportive in a busy veterinary environment
• A collaborative, team-focused mindset
• A commitment to treating teammates and clients with mutual respect
• A willingness to listen when clients explain exactly why their pet is the best one that has ever lived

The Extras You’ll Actually Feel

• A clinic culture built around positivity and support
• A schedule that recognizes the importance of life outside the hospital
• Coworkers who believe challenges are easier when you tackle them together
• A workplace where asking for help is encouraged
• Opportunities to continue learning and developing professionally
• Meaningful relationships with clients and their pets
• A team that understands remarkable results come from teamwork and mutual respect
• A flexible approach to compensation that reflects your skill set and future performance
• 401(k) matching & Roth Retirement Savings Plan
• Flexible Spending Account (full-time only)
• 529 Savings Plan
• Tuition Support Program (full-time only)
• Referral Bonus Program
• Health insurance, including medical, dental, and vision (full-time only)
• Supplemental insurance, including accident, critical illness, hospital, short- and long-term disability, legal plan, and employee, spouse, and child-dependent life insurance (full-time only)
• Up to three weeks of full pay for the birth or adoption of a child (full-time employees only; available after one year of service. In states with paid family leave programs, this benefit does not apply.)
• Sick Time / Paid Time Off
• Free/discounted lab work for all employee pets
• Pet discounts on services and products
• Quarterly Team Rewards Bonus Program
• Continuing education allowance
• Six paid holidays (full-time only)
• Employee Assistance Program
• Employee discount program

Diversity, equity, inclusion, and belonging are core values at Prestige Animal Hospital South Fontana and Vetcor. We are passionate about building and sustaining an inclusive and equitable working and learning environment for all employees. Every team member enriches our diversity by exposing us to a broad range of ways to understand and engage with the world, identify challenges, and discover, design, and deliver solutions.

Prioritize your work-life balance and enjoy a fulfilling time away from work with our generous offerings.

• Paid Time Off
• Paid Holidays

Training & Development

Unleash your potential and foster professional growth through our comprehensive education and training programs.

• Vetcor University - training for skill development and career growth
• CE Allowance and opportunities
• Tuition Assistance Program
• Lend a Hand Program – increased pay to help a sister hospital
• VetLife Days – rotate to a sister hospital

Enjoy exclusive benefits for you and your furry family members.

• Discounted Products

Health & Welfare

Take care of your well-being with our comprehensive health and wellness benefits.

• Medical, Dental, and Vision Insurance
• Optional Life Insurance, Disability, and Accidental Insurance
• EAP with counseling and mental health benefits
• DVM Professional Liability Insurance fully covered
• Licensure Fees, Professional & Association Dues

Financial Wellbeing

Secure your financial future with our range of offerings designed to promote your financial well-being.

• 401K with company contribution
• Health Savings Account
• Flexible Spending Account
• EAP with Financial & Legal Advice/Services
• Tuition Assistance Program
• Employee Referral Bonus

Time Off/Work Life Balance

Prioritize your work-life balance and enjoy a fulfilling time away from work with our generous offerings.

• Paid Time Off
• Paid Holidays

Training & Development

Unleash your potential and foster professional growth through our comprehensive education and training programs.

• Vetcor University - training for skill development and career growth
• CE Allowance and opportunities
• Tuition Assistance Program
• Lend a Hand Program – increased pay to help a sister hospital
• VetLife Days – rotate to a sister hospital

Enjoy exclusive benefits for you and your furry family members.

• Discounted Products

Health & Welfare

Take care of your well-being with our comprehensive health and wellness benefits.

• Medical, Dental, and Vision Insurance
• Optional Life Insurance, Disability, and Accidental Insurance
• EAP with counseling and mental health benefits
• DVM Professional Liability Insurance fully covered
• Licensure Fees, Professional & Association Dues

Financial Wellbeing

Secure your financial future with our range of offerings designed to promote your financial well-being.

• 401K with company contribution
• Health Savings Account
• Flexible Spending Account
• EAP with Financial & Legal Advice/Services
• Tuition Assistance Program
• Employee Referral Bonus

Time Off/Work Life Balance

Prioritize your work-life balance and enjoy a fulfilling time away from work with our generous offerings.