Business Office Manager

The Palazzo Senior Living Community; Phoenix (AZ); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Health insurance

401(k) with company match

Life and disability insurance

Paid Time Off

Employee Assistance program

Identity Theft and Travel insurance

BeneHub employee discounts

Job summary

The Palazzo Senior Living Community in Phoenix, AZ is actively seeking a Business Office Manager to oversee the facility's business functions, billing accuracy, and timely collections. You will manage admissions billing, accounts receivable, and resident funds while ensuring compliance with healthcare regulations.

Ideal candidates bring 2–4 years of healthcare billing experience in long-term care, supervisory skills, and strong knowledge of Medicare/HMO billing and reimbursement principles.

Qualifications

• 2–4 years’ experience in healthcare billing, preferably in long term care
• Supervisory experience in a healthcare setting
• Experience to lead the Business Office with Medicare/HMO billing experience
• Understanding of healthcare reimbursement, billing and accounting principles
• Knowledge of nursing practices, laws and guidelines for long-term care
• Ability to read, write, speak, and understand English proficiently

Responsibilities

• Direct the business functions of the facility in a kind, professional manner
• Obtain managed care and Medi-Cal or Medicare authorizations including bed holds
• Assist with resident trust funds and monthly statements
• Manage facility billing and supervise admissions, accounting, accounts payable/receivable
• Verify commercial insurance and monitor internal controls for compliance
• Serve as liaison to Administrator and medical staff; participate in top-level meetings
• Schedule and lead departmental meetings; ensure timeliness of financial reporting
• Maintain financial records, ledgers, census, payments, receipts and deposits

Skills

Supervisory experience

Healthcare billing

Medicare billing

Tools

Billing software (PCC)

Job description

We seek a positive, professionalBusiness Office Manager. Come join our winning team!

Our Mission: We are professionals committed to serving others, nurturing life, and promoting an individual’s ability to thrive.

Position Summary:

The primary purpose of this job position is to direct the business functions of the facility in a kind, professional manner and in accordance with current acceptable accounting, cost reimbursement and legislative guidelines related to the long-term care industry. You will be accountable for the accurate billing of appropriate charges to the responsible party(ies), and the timely collection of these charges.

Responsibilities:

• As Business Office Manager, you are delegated the administrative authority, responsibility, and accountability necessary for carrying out your assigned duties.
• Obtain managed care and Medi-Cal or Medicare authorizations including bed holds
• Assist with managing resident trust fund, including printing and distributing monthly statements
• Strong collection of payment skills.
• Manage the billing of the facility
• Verification of commercial insurance
• Supervise and train personnel involved in admissions, accounting, accounts payable, accounts receivable, resident funds/trusts, collections, petty cash, authorizations, PCC and/or other billing systems.
• Monitor internal controls to assure compliance with all established procedures.
• Represent the facility at, and participate in, internal and external top-level meetings as needed.
• Participate in departmental meetings – scheduling additional/follow-up meetings when needed.
• Serve as liaison to the Administrator, medical staff, and other professional and supervisory staff.
• Assist in standardizing the methods in which work will be accomplished.
• Maintain a system of financial recordkeeping to include ledgers, accurate recording of census, recording payments, writing receipts, posting cash journals, preparing and making bank deposits, etc.
• Implementation and management of accounts receivables per company Policies and Procedures
• Maintain census and report status changes
• Assist with Medi-Cal or Medicaid applications
• Prepare TARS as needed
• Track Medi-Cal and Medicaid redeterminations
• Participate in billing and payment processes including preparing bank deposits
• Undertake collection activity for bad debts
• Completes operational requirements by scheduling and assigning employees; following up on work results

Qualifications

• 2-4 years’ experience in healthcare billing, preferably in long term care environment
• Supervisory experience
• Experience to lead Business Office with strong Medicare/HMO billing experience
• Ability to understand and implement healthcare reimbursement, billing and accounting principles
• Must be knowledgeable of nursing practices, procedures, terminology, laws, regulations, and guidelines that pertain to long-term care
• Must be able to read, write, speak, and understand the English language.
• Must possess the ability to make independent decisions when circumstances warrant such action.
• Must possess the ability to deal tactfully with personnel, residents, family members, visitors, government agencies/personnel and the general public.
• Must be knowledgeable of accounting principles, laws, regulations, and guidelines pertaining to long-term care administration.

The company provides many benefits including the following:

• Competitive pay
• Health Benefits – Medical, dental, and vision coverages with company paying majority of costs for Medical HMO (with buy up plan options available)
• 401(k) with company match (company match begins after 1 year of service)
• Company paid Life and disability insurance
• Paid Time Off (Vacation, Sick, Holiday)
• Employee Assistance program
• Identity Theft and Travel insurance protections
• BeneHub employee sponsored discount programs and more.

We are proud to be an equal opportunity employer.