Experienced GlazierInstaller Must have at least 5 years experience

The Glass Guru of Hendersonville; Hendersonville (TN); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Flexible schedule

Paid time off

Free uniforms

401k matching

Bonus based on performance

Competitive salary

Paid Holidays

401k/Ira after 1 year employment

Job summary

The Glass Guru of Hendersonville is seeking motivated, customer-service oriented individuals to join our team in residential glass installation. While Glass industry experience is valued, we will train the right candidate and focus on mindset and work ethic.

Responsibilities include inspecting materials, loading vehicles, communicating delays, validating work with customers, installing products, and ensuring the job site is clean.

Qualifications

• At least 5-year residential glass installation experience.
• HS Diploma or equivalent
• All candidates must pass initial background check and drug test. Valid license to drive, and a clean DMV record
• Candidates must be physically capable of performing work, in good health, with the ability to lift up to 50-100lbs. unassisted
• All candidates must have reliable transportation to and from work

Responsibilities

• Thoroughly inspect job materials, ensuring the product(s) are the correct size & style, and that there is no obvious product damage or flaws on product(s) required to complete job(s)
• Load required job materials to installation vehicle(s), including redundant materials, tools, job folder/paperwork, safety equipment etc...
• Communicate to office AND customer if we'll be late for scheduled installation appointment
• Upon arrival at customer’s home, validate the work to be completed, the product(s) to be installed, installation location(s), and the estimated time it will take to complete the job, and customer expectations, and manage those expectations accordingly.
• Install all products and services included in the work order, troubleshoot, and strive to resolve any installation problems that might occur on-site
• Take care of the customer's home/business, ensuring we leave it cleaner than when we found it... use booties, etc...
• Close out the installation by walking customer through the care and maintenance of products, walk them through warrantee (if applicable) and how to contact us if they ever need service or have additional questions

Skills

Ex customer service

Residential glass replacement

Residential window/door installation

Effective troubleshooting skills

Verbal/written communications

Hardworking and time-management

Education

HS Diploma or equivalent

Job description

Benefits:

Flexible schedule

Paid time off

Free food & snacks

401(k) matching

Bonus based on performance

Competitive salary

Free uniforms

At the Glass Guru of Hendersonville, we specialize in everything glass, with over 70 locations nationwide and counting. We are constantly looking for highly motivated, customer service-oriented individuals who are looking to grow with the company and drive The Glass Guru brand forward. While Glass industry experience is valued and preferred, we are willing to train the right candidate and would like above all someone with the right mindset and work ethic.

Benefits:

PTO

Paid Holidays

401k/Ira after 1 year employment

Flexible Schedule

Roles & Responsibilities:

• Thoroughly inspect job materials, ensuring the product(s) are the correct size & style, and that there is no obvious product damage or flaws on product(s) required to complete job(s)
• Load required job materials to installation vehicle(s), including redundant materials, tools, job folder/paperwork, safety equipment etc...
• Communicate to office AND customer if we'll be late for scheduled installation appointment
• Upon arrival at customer’s home, validate the work to be completed, the product(s) to be installed, installation location(s), and the estimated time it will take to complete the job, and customer expectations, and manage those expectations accordingly.
• Install all products and services included in the work order, troubleshoot, and strive to resolve any installation problems that might occur on-site
• Take care of the customer's home/business, ensuring we leave it cleaner than when we found it... use booties, etc...
• Close out the installation by walking customer through the care and maintenance of products, walk them through warrantee (if applicable) and how to contact us if they ever need service or have additional questions

Qualifications & Educational Requirements:

• At least 5-year residential glass installation experience.
• HS Diploma or equivalent
• All candidates must pass initial background check and drug test. Valid license to drive, and a clean DMV record
• Candidates must be physically capable of performing work, in good health, with the ability to lift up to 50-100lbs. unassisted

• All candidates must have reliable transportation to and from work

Preferred Skills:

• Excellent customer Service
• Residential glass replacement including single/double pane window glass, shower enclosures, mirrors, etc...
• Residential window/door installation including new construction and retrofit
• Effective troubleshooting skills
• Excellent verbal/written communications skills
• Hardworking, motivated, with excellent organizational and time-management skills

*Eligibility for company benefits contingent upon completion of initial employee probationary period and at the discretion of the Franchise Owner.