Experienced Ford Warranty Administrator

Carman Ford; New Castle (DE); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Health, Vision, and Dental insurance

401k Benefits

Paid Vacation and Sick Time

Paid Training

Employee Purchase Discounts

Employee Parts and Service Discounts

Growth Opportunities within Auto Group

Job summary

Carman Ford in New Castle, Delaware is seeking an Experienced Warranty Administrator to join their team. The candidate must have experience with Ford Warranty and extended warranty policies.

Responsibilities include reviewing warranty repairs, managing claims, and ensuring compliance with manufacturer guidelines. The company offers family-oriented benefits, including health insurance, 401k, and growth opportunities.

Interested applicants should contact Service Manager Eric Swanson Jr. at [e-mail].

Qualifications

• Experience with Ford Warranty, Extended Warranty, and Warranty Policies and Procedures.
• Dealership administration is a plus.

Responsibilities

• Reviewing and submitting all Ford/Lincoln warranty repairs.
• Accurately closing and posting all paid warranty claims.
• Following all manufacturer policies for submitting claims.
• Communicating with Service Manager on claims needing more attention.

Skills

Experience with manufacturers and extended warranty companies

Knowledge of claiming and submitting through proper warranty channels

Understanding repair procedures and documentation requirements

Job description

Carman Ford Lincoln in New Castle, Delaware is looking to add an Experienced Warranty Administrator to our team. The ideal candidate should have experience with Ford Warranty, Extended Warranty, and Warranty Policies and Procedures.

Job Responsibilities

• Reviewing and Submitting all Ford/Lincoln Warranty repairs
• Accurately closing and posting all paid warranty claims
• Following all manufacturer policies and procedures as it pertains to submitting, claiming, and posting repair orders
• Provide communication between dealership and Ford/Lincoln Warranty to execute claims
• Reviewing, submitting, and claiming all extended warranty claims
• Reviewing approvals for rental vehicles
• Communicating with Service Manager on all claims that require additional attention and items

Qualifications

• Experience with manufacturers and extended warranty companies
• Knowledge of claiming and submitting through proper warranty channels
• Dealership administration is a plus
• Understanding repair procedures and documentation requirements

Benefits

• Family owned and operated for 50+ years
• Health, Vision, and Dental insurance
• 401k Benefits
• Paid Vacation and Sick Time
• Paid Training
• Employee Purchase Discounts
• Employee Parts and Service Discounts
• Growth Opportunities within Auto Group

If interested please contact Service Manager Eric Swanson Jr. with your resume at [e-mail]