Experienced O.E Warranty Administrator

Suntrup Ford (Westport); Saint Peters (MO); On-site; USD 38,000 - 52,000; Full time

Job summary

Suntrup Ford (Westport) in Missouri seeks an experienced Warranty Administrator to manage warranty claims, prepare documents, and submit paperwork to manufacturers. You will track requests to ensure payment for warranty work and resubmit denied claims to move toward approval.

You will also schedule warranty appointments, coordinate with vendors for parts, and stay up-to-date on recalls and announcements.

Qualifications

• Must have strong communication and organization abilities.
• Experience with dealership operations or warranties is preferred.
• Proficiency with basic computer programs and office software.

Responsibilities

• Prepare and process warranty documentation per manufacturer guidelines.
• Submit claims quickly and accurately to manufacturers.
• Follow up on pending claims to secure approvals.
• Resubmit denied claims to pursue payment for warranty work.
• Maintain inventory records for ordered warranty parts and vendor paperwork.

Skills

Excellent communication

Organizational skills

Proficiency with basic computer apps

Education

High school diploma or equivalent

Job description

Our dealership is seeking an experienced Warranty Administrator to manage our warranty claims. In this role, you will prepare warranty documents, submit paperwork to the manufacturer, and track requests to ensure the dealership is paid for all warranty work done. If a claim is denied, you will resubmit and follow up to try to move the claim forward for approval. You will also be responsible for scheduling warranty appointments, coordinating with vendors for replacement parts, and keep up-to-date on factory recalls and announcements.

Responsibilities

• Prepare and process warranty documentation according to manufacturer guidelines
• Submit claims quickly and efficiently
• Follow up with manufacturers to ensure claims are being processed properly
• Adjust and resubmit any denied claims to secure payment for warranty work
• Keep accurate inventory of ordered warranty parts and organize vendor paperwork

Qualifications

• A high school diploma or equivalent
• 2+ years of experience working in a dealership, preferably with service or warranties
• Proficiency with basic computer programs
• Excellent communication and organizational skills