Experienced Customer Service Pro — HVAC Support (Mon–Fri)

Weather Engineers, Inc.; Jacksonville (FL); On-site; USD 25,000 - 28,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

PTO

Vacation time

Paid holidays

401(k) with match

Job summary

Weather Engineers, Inc. in Jacksonville, FL is seeking an Experienced Customer Service Representative for a full-time role. You will manage calls, enter data, and communicate with customers to resolve issues, ensuring accuracy and timeliness.

This position offers a competitive hourly wage of $18–$20 plus benefits including health, dental and vision insurance, PTO, vacation, paid holidays, and a 401(k) plan with match. Monday–Friday, 9:00 AM–5:30 PM.

Qualifications

• 5+ years of customer service experience.
• Having 10+ years of experience in customer service and some data entry experience would be a plus!

Responsibilities

• Answering phones and assisting customers.
• Accurately entering call slips into our system.
• Sending follow-up emails to customers and ensuring timely, professional communication.

Skills

Customer service

Data entry

Job description

Weather Engineers, Inc. in Jacksonville, FL is seeking an Experienced Customer Service Representative for a full-time role. You will manage calls, enter data, and communicate with customers to resolve issues, ensuring accuracy and timeliness.

This position offers a competitive hourly wage of $18–$20 plus benefits including health, dental and vision insurance, PTO, vacation, paid holidays, and a 401(k) plan with match. Monday–Friday, 9:00 AM–5:30 PM.