Experienced Commercial Lines Account Manager - Renewal & Coverage

STL 1st; Clayton (MO); On-site; USD 65,000 - 95,000; Full time

Job summary

STL 1st is seeking a Commercial Lines Account Manager to join a collaborative, high-performing insurance team supporting a strong book of commercial clients. This role emphasizes relationship-building and ownership of accounts, with a focus on delivering smart coverage solutions and an exceptional client experience.

You will partner with Producers and carriers, manage policy changes, renewals, and client inquiries, and contribute to a team that values stability, growth, and impact.

Qualifications

• 5+ years in commercial insurance account management.
• Experience with renewals, quoting, and certificates of liability.
• Ability to advise on policy changes and coverage options.
• Strong communication and client service mindset.

Responsibilities

• Be a key partner to Producers in managing and growing a shared book of commercial clients.
• Serve as the primary day-to-day contact for policy changes, certificates, claims support, and coverage questions.
• Lead renewal preparation 90–120 days ahead of expiration, including reviewing carrier terms and marketing when needed.
• Prepare renewal comparisons and coverage recommendations.
• Analyze policies, contracts, and exposures to ensure clients are properly protected.
• Identify coverage gaps and recommend additional or enhanced solutions.
• Prepare and verify applications, proposals, and policy documents.
• Maintain clean, accurate client records in the agency management system.

Skills

Account management

Relationship building

Policy renewals & quotes

Attention to detail

Cross-team collaboration

Tools

EPIC

Job description

STL 1st is seeking a Commercial Lines Account Manager to join a collaborative, high-performing insurance team supporting a strong book of commercial clients. This role emphasizes relationship-building and ownership of accounts, with a focus on delivering smart coverage solutions and an exceptional client experience.

You will partner with Producers and carriers, manage policy changes, renewals, and client inquiries, and contribute to a team that values stability, growth, and impact.