Commercial Lines Account Manager

Impact Performance Team; Edmonds (WA); Remote; USD 65,000 - 70,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance available

Vision Insurance available

401(k) with company match

Paid time off

Paid continuing education

Job summary

Impact Performance Team is seeking a Commercial Lines Account Manager to manage a growing book of commercial accounts, renewals, and proactive client service. This role is relationship-driven, detail-oriented, and essential to delivering the FirstMark experience.

Your responsibilities include renewals, endorsements, certificates, and coverage support while collaborating with producers, carriers, and internal teams. A licensed P&C professional with strong communication skills is required.

Qualifications

• Minimum 2 years of commercial insurance experience.
• Must have a current P&C license in your state.
• May be located anywhere nationwide but must be able to work PST hours (8-5, M-F).
• Strong communication and service mindset.

Responsibilities

• Manage renewals for an established commercial book of business
• Provide ongoing client care, endorsements, certificates, and coverage support
• Collaborate closely with producers, carriers, and internal teams
• Identify coverage gaps and support long-term risk management conversations
• Deliver timely, accurate, and thoughtful service to our clients
• Partner with our incredible teams to deliver a world-class, boutique client experience in every single interaction.

Skills

Commercial insurance experience

P&C license

Communication skills

Multi-tasking

Detail-oriented

Client-focused

Job description

Our client is a growing, thriving, independent insurance agency licensed in 39 states with more than 20 carrier partners. Their focus is not just to provide insurance - but to protect what matters most to their clients: family, business, and their future. The agency makes it their top priority to safeguard the client's family and business as thoughtfully and intentionally as they would their own. They believe every client deserves to feel confident about their coverage, and that starts with the strength of their team. Their licensed professionals build lasting client relationships around three things: the right coverage, the best price, and world-class service. Agency staff are supported by a team with deep industry expertise, real mentorship, and the resources to succeed. The agency is looking for individuals who want to build a stable, meaningful career doing work that genuinely helps people protect what matters most.

Role Overview

We are seeking a highly motivated and experienced Commercial Lines professional to join our growing team. As a Commercial Lines Account Manager, you will be responsible for managing a book of existing commercial accounts, providing proactive renewal management, day-to-day client service, and trusted insurance guidance. This role is relationship-driven, detail-oriented, and essential to delivering the FirstMark experience.

Your key responsibilities may include:

• Manage renewals for an established commercial book of business
• Provide ongoing client care, endorsements, certificates, and coverage support
• Collaborate closely with producers, carriers, and internal teams
• Identify coverage gaps and support long-term risk management conversations
• Deliver timely, accurate, and thoughtful service to our clients
• Partner with our incredible teams to deliver a world-class, boutique client experience in every single interaction.

• Minimum 2 years of commercial insurance experience
• Must have a current P&C insurance license in your state
• May be located anywhere nationwide but must be able to work PST hours (8-5, M-F)
• Ability to multi-task and ensure no detail gets overlooked
• Strong understanding of commercial coverages and carrier workflows
• Organized, proactive, and client-focused
• Excellent communication skills and a service-oriented mindset

This role starts with:

• Salary of $65,000-$70,000 depending on experience
• Individualized mentorship to help grow your career
• Medical Insurance
• Dental Insurance available
• Vision Insurance available
• 401(k) with company match
• Paid time off
• Paid continuing education