Commercial Lines Account Manager

Martin Grant Associates, Inc.; Farmington (CT); Sur place; USD 70 000 - 110 000; Plein temps

Résumé du poste

Martin Grant Associates, Inc. is seeking an experienced Commercial Lines Account Manager in Farmington, CT to own an assigned book and serve as the primary contact for clients. You’ll work with producers through renewals, conduct coverage reviews, and provide strategic guidance on risk management.

You'll build strong client relationships, stay ahead of market trends and changes, and collaborate with carriers and internal teams to deliver a seamless client experience.

Qualifications

• Commercial Lines experience in brokerage, agency, underwriting, or related field.
• Strong knowledge of commercial Property & Casualty products and coverages.
• Active Property & Casualty license required.
• Ability to manage client relationships at service and strategic levels.
• Excellent organizational skills to handle multiple accounts and renewals.
• Self-motivated, detail-oriented, and able to work independently with a team.

Responsabilités

• Manage an assigned book of commercial lines accounts and be the primary client contact.
• Partner with producers through renewals, coverage reviews, and marketing when needed.
• Build strong client relationships through proactive communication and responsive service.
• Explain coverage, risks, market trends, and changes to clients.
• Manage complex accounts and ensure deadlines and expectations are met.
• Identify opportunities to expand relationships via additional coverage and cross-selling.
• Conduct client meetings—virtual and in person—for risk management guidance.
• Collaborate with internal teams, carrier partners, and producers for a seamless client experience.

Connaissances

Commercial Lines Account Management

Client relationship management

Organization

Independent work

Property & Casualty license

Description du poste

Ready to take ownership of your book and work with clients as more than just a service contact? We’re looking for an experienced Commercial Lines Account Manager to join a growing team where you’ll have the autonomy to manage client relationships, provide strategic guidance, and collaborate with experienced insurance professionals.

The Job

• Manage an assigned book of commercial lines accounts, serving as a primary point of contact for clients and their day-to-day insurance needs.
• Partner with producers and clients throughout the renewal process, including coverage reviews, needs analysis, strategy discussions, and marketing when needed.
• Build strong client relationships through proactive communication, responsive service, and a consultative approach.
• Help clients understand their coverage, emerging risks, market trends, and changes that could impact their businesses.
• Manage complex accounts and high-level service needs while ensuring deadlines and client expectations are consistently met.
• Identify opportunities to expand client relationships through additional coverage and cross-selling when appropriate.
• Conduct client meetings virtually and in person, providing strategic guidance around their overall risk management needs.
• Collaborate with internal teams, carrier partners, and producers to deliver a seamless client experience.

What We're Looking For

• Commercial Lines Account Management, brokerage, agency, underwriting, or other relevant insurance experience.
• Strong knowledge of commercial Property & Casualty insurance products and coverages.
• Active Property & Casualty license required.
• Ability to confidently manage client relationships at both a service and strategic level.
• Strong organizational skills with the ability to manage multiple accounts, renewals, and competing priorities.
• Self-motivated, detail-oriented, and comfortable working independently while collaborating with a larger team.

Why You'll Want to Work Here

• Growth & Development: Strong resources, training, and opportunities to continue advancing your career.
• Great Culture: A collaborative, people-first environment with a supportive team behind you.
• National Resources: The technology, tools, and resources of a national organization with a relationship-driven approach to clients.
• Meaningful Client Work: Build long-term relationships and help businesses protect what they've worked hard to build.