Commercial Lines Account Manager - Client Service Renewals

Criterion Executive Search, Inc.; Dallas (TX); On-site; USD 60,000 - 90,000; Full time

Job summary

Criterion Executive Search, Inc. seeks a Commercial Lines Account Manager to support clients with service needs, process account changes, and help meet the agency's quality and service standards in partnership with Producers.

The role involves handling new and renewal commercial business, maintaining strong client relationships, and coordinating renewal reviews and coverage recommendations to ensure client retention.

Qualifications

• Experience in commercial lines insurance and client servicing.
• Strong communication and relationship-building skills.
• Ability to coordinate renewal reviews and coverage recommendations.

Responsibilities

• Provide exceptional service to existing and new clients, ensuring satisfaction.
• Maintain strong relationships with clients, prospects, and producers.
• Foster internal relationships and contribute to a positive culture.
• Develop new account plans for existing clients with coverage recommendations.
• Process renewal reviews and coordinate with producers on marketing strategies.
• Attend meetings/trainings to stay informed about products and services.
• Manage time effectively and support retention of accounts.

Skills

Customer service

Account management

Commercial insurance knowledge

Renewals processing

Job description

Criterion Executive Search, Inc. seeks a Commercial Lines Account Manager to support clients with service needs, process account changes, and help meet the agency's quality and service standards in partnership with Producers.

The role involves handling new and renewal commercial business, maintaining strong client relationships, and coordinating renewal reviews and coverage recommendations to ensure client retention.