Experienced Back of House Manager

Chick-fil-A Yoder Plaza; Newport News (VA); On-site; USD 45,000 - 60,000; Full time

Job summary

Chick-fil-A Yoder Plaza in Newport News is seeking a dedicated Back of House (BOH) Manager to lead kitchen operations. In this role, you will ensure efficiency and food safety while mentoring the team. Candidates should have over 2 years of leadership experience in a fast-paced kitchen and possess strong communication and problem-solving skills. Evening and weekend availability is required. This position offers a unique opportunity to develop leadership skills in a supportive environment.

Qualifications

• 2+ years of experience in a leadership role in a high-volume kitchen or restaurant environment.
• Strong communication, organizational, and problem-solving skills.
• Detail-oriented and efficient with a focus on guest service.

Responsibilities

• Ensure a remarkable guest experience by managing kitchen operations with excellence.
• Oversee and manage Back of House shift operations, including food preparation and safety.
• Lead and coach BOH team members to ensure high performance.

Skills

Leadership

Food safety knowledge

Communication

Organization

Problem-solving

Job description

Overview

Are you passionate about food service and looking for an opportunity to showcase your leadership and culinary skills? Chick-fil-A Yoder Plaza is looking for an energetic and dedicated Back of House (BOH) Manager to lead our kitchen operations and develop future leaders within our team. This role provides a unique stepping stone toward a successful career in business and restaurant management.

Position Overview

As a BOH Manager, you will take ownership of the kitchen, ensuring smooth day-to-day operations while leading and coaching a team of Back of House team members. This is a critical leadership position where you will manage food safety, efficiency, cleanliness, and customer satisfaction while working closely with the leadership team to deliver a remarkable experience for every guest.

All candidates must have a positive growth mindset and uphold our values.

Responsibilities

• Ensure a remarkable guest experience by managing kitchen operations with excellence.
• Oversee and manage Back of House shift operations, including food preparation, safety, and cleanliness.
• Lead and coach BOH team members to ensure high performance and efficiency.
• Execute systems and processes to ensure consistency, quality, and compliance with all food safety standards.
• Keep the kitchen organized, clean, and running efficiently at all times.
• Promote continuous learning and development for BOH team members.
• Resolve any operational issues that arise during the shift and ensure smooth operations.

Qualifications

• 2+ years of experience in a leadership role in a high-volume, fast-paced kitchen or restaurant environment.
• Strong communication, organizational, and problem-solving skills.
• Detail-oriented, efficient, and committed to delivering top-tier guest service.
• A servant-minded leader with the ability to take initiative and motivate a team.
• Knowledge of food safety regulations and best practices.
• Evening/closing and weekend availability
• A passion for food service and a strong focus on quality.