Back of House Kitchen Lead

Workstream; Houston (TX); On-site; USD 40,000 - 50,000; Full time

Benefits offered by this job

Flexible scheduling

Scholarship opportunities

Learning from experienced leaders

Job summary

Workstream is seeking a Back of House Team Leader in Houston, Texas, who embodies our core values and can serve our customers with a positive attitude. This role focuses on daily operational excellence and supporting the development of team members through training and mentorship.

The ideal candidate will be responsible for leading kitchen shifts, maintaining food quality and safety, as well as ensuring an exceptional dining experience. Join us and enjoy a fun work environment with flexible scheduling!

Qualifications

• Smile and create eye contact with guests.
• Speak enthusiastically and make emotional connections.
• Ability to manage Team Member behavioral and performance issues.

Responsibilities

• Participate in day-to-day activities in a high-volume restaurant.
• Lead kitchen shifts and train team members to standards.
• Monitor food quality and uphold food safety.

Skills

Strong people skills

Reliable transportation

Ability to work in a fast-paced environment

Superior customer service commitment

Job description

A Back of House Team Leader is one who consistently demonstrates our core values in the kitchen, embraces the Chick-fil-A culture and has a servant’s heart. They have a passion for people and serving others, have strong character, take initiative and work with a sense of urgency at all times. Our Back of House Team Leaders are responsible for supporting senior leadership in executing daily operations and keeping team members accountable for each component of Operational Excellence and our Recipe for Service. A Back of House Team Leader’s two main areas of focus are completing tasks in ensuring great quality and food safety runs effectively, and coaching/developing back of house team members. Back of House Team Leaders lead by example and set the tone that others will follow.

Position Type

• Full-time and Part-time

Our Benefits Include

• A fun work environment where you can positively influence others
• Flexible scheduling (and closed on Sundays)
• Learning first‑hand from an experienced Operator and Restaurant Leaders
• Intentional growth and development to help you reach your professional goals
• Scholarship opportunities
• Competitive pay

Team Leader Responsibilities

• Participating operationally in day‑to‑day activities in high‑volume, fast‑paced Restaurant
• Lead Kitchen shifts
• Train and develop new and existing team members to Pathway Standards
• Monitor quality of food
• ensure food safety is upheld
• Assist in training of new hires, set the tone for a shift, and act as a role model for our team
• Be a friendly, encouraging team player
• Open and/or close, lead shifts, key holder

Qualifications and Requirements

• Smile
• Create and Maintain Eye Contact
• Speak Enthusiastically
• Make Emotional Connections with Guests
• Reliable transportation
• Ability to work in a fast‑paced environment
• Strong people skills with a desire to serve Team Members
• Strong commitment to superior customer service
• Ability to manage Team Member behavioral and performance issues
• Ability to work in a team environment with shared ownership and responsibility
• Prior experience as shift lead, crew lead, supervisor, team lead, restaurant manager, restaurant assistant manager is not required but is preferred.