Experienced Auto Service Advisor | Growth & Benefits

Delavan Holdings; Belvidere (IL); On-site; USD 60,000 - 100,000; Full time

Benefits offered by this job

Comprehensive benefits package

401(k) retirement plan

Paid time off and holiday pay

Employee discounts on vehicles, parts, and services

Ongoing training and development opportunities

Daily Pay Program

Job summary

Kunes Auto Group, based in Belvidere, Illinois, is seeking an experienced Automotive Service Advisor to enhance customer satisfaction and support vehicle service processes. This role is pivotal in ensuring customers are well-informed and their vehicles are well taken care of.

The ideal candidate will have over 2 years of experience in a dealership, excellent communication skills, and proficiency in service scheduling software. With a competitive compensation package and a focus on employee development, Kunes invites you to be part of its mission to deliver exceptional customer service.

Qualifications

• 2+ years prior Service Advising experience in a dealership.
• Valid driver’s license and clean driving record.

Responsibilities

• Greet customers warmly and assess vehicle concerns.
• Prepare detailed repair orders including labor and parts estimates.
• Communicate with customers about inspection results and recommend actions.
• Provide updates on repair progress and explain costs.
• Schedule service appointments efficiently.
• Maintain high customer satisfaction standards.

Skills

Strong communication skills

Organizational skills

Multi-tasking ability

Proficiency with computer systems

Job description

Kunes Auto Group, based in Belvidere, Illinois, is seeking an experienced Automotive Service Advisor to enhance customer satisfaction and support vehicle service processes. This role is pivotal in ensuring customers are well-informed and their vehicles are well taken care of.

The ideal candidate will have over 2 years of experience in a dealership, excellent communication skills, and proficiency in service scheduling software. With a competitive compensation package and a focus on employee development, Kunes invites you to be part of its mission to deliver exceptional customer service.