Auto Service Advisor: Growth, Daily Pay, Great Benefits

Kunes Auto Group; Galesburg (IL); Sur place; USD 50 000 - 85 000; Plein temps

Avantages offerts par ce poste

Comprehensive benefits

401(k) retirement plan

Paid time off and holiday pay

Employee discounts on vehicles, parts,

Ongoing training and development

Team-oriented environment

Daily Pay Program

Résumé du poste

Kunes Auto Group is seeking an Automotive Service Advisor to bridge customers and our service department, ensuring vehicles receive top-tier care and a seamless experience.

You will assess service needs, prepare repair orders, and communicate results while providing an outstanding customer journey in a fast-paced dealership environment. This Illinois-based role offers comprehensive benefits, daily pay, and opportunities for career growth.

Qualifications

• 1+ years of Service Advising experience in a dealership or service center is required.
• Strong communication and organizational skills with attention to detail.
• Knowledge of vehicle maintenance and repair processes is a plus.
• Technically savvy, easily able to learn software systems required.
• Valid driver’s license and clean driving record.

Responsabilités

• Greet customers warmly, assess their vehicle concerns, and record their needs.
• Recommend maintenance and repair services based on manufacturer specifications and vehicle history.
• Prepare detailed repair orders, including labor and parts estimates, for customer approval.
• Communicate with customers about inspection results and recommend necessary corrective actions.
• Provide updates on repair progress, explain costs, and secure customer authorization for additional work.
• Advise customers on vehicle care, preventative maintenance, and available services.
• Schedule service appointments, ensuring a seamless and efficient process.
• Maintain high customer satisfaction standards by addressing concerns promptly.
• Coordinate with technicians and ensure vehicles are serviced within the promised timeframe.
• Implement quality control processes to minimize errors and ensure customer satisfaction.

Connaissances

Service advising

Driver's license

Customer service

Outils

Service software

Description du poste

Kunes Auto Group is seeking an Automotive Service Advisor to bridge customers and our service department, ensuring vehicles receive top-tier care and a seamless experience.

You will assess service needs, prepare repair orders, and communicate results while providing an outstanding customer journey in a fast-paced dealership environment. This Illinois-based role offers comprehensive benefits, daily pay, and opportunities for career growth.