Experienced Auto Service Advisor: Growth & Daily Pay

Kunes Auto Group; Belvidere (IL); On-site; USD 60,000 - 100,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

401(k) retirement plan

Paid time off

Holiday pay

Employee discounts

Daily Pay Program

Job summary

Kunes Auto Group is seeking an experienced Automotive Service Advisor to serve as the link between customers and the service department. You will assess service needs, prepare repair orders, and ensure an outstanding customer experience at every step.

Responsibilities include greeting customers, detailing repairs, providing progress updates, and scheduling appointments to maintain high satisfaction. This role requires dealership service experience and strong communication skills.

Qualifications

• 2+ years prior Service Advising experience in a dealership.
• Strong communication and organizational skills.
• Ability to multi-task and attention to detail.
• Proficiency with computer systems and service scheduling software.
• Valid driver’s license and clean driving record.

Responsibilities

• Greet customers, assess vehicle concerns, and record needs.
• Prepare detailed repair orders with labor and parts estimates.
• Communicate inspection results and recommend actions.
• Provide updates on repair progress and obtain authorizations.
• Schedule service appointments for a smooth process.
• Maintain high customer satisfaction by addressing concerns promptly.

Skills

Communication skills

Organizational skills

Multi-tasking

Customer service

Tools

Service scheduling software

Computer systems

Job description

Kunes Auto Group is seeking an experienced Automotive Service Advisor to serve as the link between customers and the service department. You will assess service needs, prepare repair orders, and ensure an outstanding customer experience at every step.

Responsibilities include greeting customers, detailing repairs, providing progress updates, and scheduling appointments to maintain high satisfaction. This role requires dealership service experience and strong communication skills.