Experienced Auto Service Advisor - Customer Experience Pro

Stanley CDJR Gilmer; Brownwood (TX); Vor Ort; USD 42.000 - 68.000; Vollzeit

Benefits dieser Stelle

Medical, Dental, & Vision benefits

Paid Time Off

Paid Training

Referral Program

Vehicle Discounts

Community / Family Oriented Work Env

Zusammenfassung

Stanley CDJR Brownwood is seeking an Experienced Service Advisor to join our team in Brownwood, Texas. You will schedule, sell, and oversee service work, generating accurate write-ups and estimates while communicating with customers throughout the repair process.

The role emphasizes exceptional customer experiences, strong organizational skills, and maintaining professional appearance in a community-focused dealership environment.

Qualifikationen

• Strong selling and customer service background.
• Proficiency with computer systems and basic software.
• Good organizational skills and attention to detail.
• Knowledge of automotive technology is a plus.
• Bilingual English/Spanish is a bonus.
• Valid driver's license, clean MVR, able to pass background check.

Aufgaben

• Schedule, sell, and oversee required service work to create exceptional customer experiences.
• Prepare write-ups and estimates; keep customers informed about progress and costs.
• Monitor repair progress and ensure high customer satisfaction.
• Maintain professional appearance and uphold manufacturer certifications.

Kenntnisse

Selling / Customer service

Computer proficiency

Strong organizational skills

Automotive technology knowledge

Bilingual English/Spanish

Valid driver's license and clean MVR

Jobbeschreibung

Stanley CDJR Brownwood is seeking an Experienced Service Advisor to join our team in Brownwood, Texas. You will schedule, sell, and oversee service work, generating accurate write-ups and estimates while communicating with customers throughout the repair process.

The role emphasizes exceptional customer experiences, strong organizational skills, and maintaining professional appearance in a community-focused dealership environment.