Auto Dealership Service Advisor

Stanley CDJR Gilmer; Brownwood (TX); On-site; USD 42,000 - 68,000; Full time

Benefits offered by this job

Medical, Dental, & Vision benefits

Paid Time Off

Paid Training

Referral Program

Vehicle Discounts

Community / Family Oriented Work Env

Job summary

Stanley CDJR Brownwood is seeking an Experienced Service Advisor to join our team in Brownwood, Texas. You will schedule, sell, and oversee service work, generating accurate write-ups and estimates while communicating with customers throughout the repair process.

The role emphasizes exceptional customer experiences, strong organizational skills, and maintaining professional appearance in a community-focused dealership environment.

Qualifications

• Strong selling and customer service background.
• Proficiency with computer systems and basic software.
• Good organizational skills and attention to detail.
• Knowledge of automotive technology is a plus.
• Bilingual English/Spanish is a bonus.
• Valid driver's license, clean MVR, able to pass background check.

Responsibilities

• Schedule, sell, and oversee required service work to create exceptional customer experiences.
• Prepare write-ups and estimates; keep customers informed about progress and costs.
• Monitor repair progress and ensure high customer satisfaction.
• Maintain professional appearance and uphold manufacturer certifications.

Skills

Selling / Customer service

Computer proficiency

Strong organizational skills

Automotive technology knowledge

Bilingual English/Spanish

Valid driver's license and clean MVR

Job description

Experienced Service Advisor | Stanley CDJR Brownwood

Stanley Chrysler Dodge Jeep in Brownwood, Texas, is seeking an Experienced Service Advisor to join our thriving "Community of Opportunity!" If you excel at customer service and driving service sales, we want to hear from you.

• Full Health Coverage: Employer-sponsored Medical, Dental, & Vision.
• Paid Time Off & Paid Training.
• Employee Perks: Referral Program & Vehicle Discounts.
• Supportive Team: Community / Family Oriented Work Environment.

Your Role:

You’ll create exceptional customer experiences by scheduling, selling, and overseeing needed service work. This includes precise write-ups, providing estimates, keeping customers informed, managing repair progress, and ensuring high satisfaction standards. You’ll also maintain a professional appearance and uphold manufacturer certifications.

We’re Looking For:

• Strong selling/customer service background (a plus!).
• Computer proficiency and strong organizational skills.
• Working knowledge of automotive technology (a plus!).
• Bilingual (English/Spanish) is a bonus.
• Valid driver's license, clean MVR, and ability to pass background/drug screen.

This role requires standing, keyboarding, and occasional lifting up to 50 lbs.

Disclaimer: This job description reflects management’s assignment of essential functions; it does not prescribe or restrict the tasks that may be assigned.