Experienced Auto Service Advisor — $3k Sign-On Bonus

Germain Honda of Beavercreek; Beavercreek (OH); Hybrid; USD 42,000 - 64,000; Full time

Benefits offered by this job

Health insurance

401(k) match

Paid vacation/holidays

Competitive wages

Professional development

Employee discounts

Company outings

Job summary

Germain Honda of Beavercreek seeks an Experienced Automotive Service Advisor in Beavercreek, OH. You will be the primary contact for customers needing service and repairs, guiding them through the process from intake to delivery with a focus on satisfaction and efficiency.

Responsibilities include greeting customers, estimating repairs, scheduling, and communicating with technicians. A comprehensive benefits package and sign-on bonus up to $3k are offered.

Qualifications

• High school diploma or equivalent required.
• Experience as Automotive Service Advisor or similar role.
• Strong knowledge of automotive repair procedures and terminology.
• Excellent communication and customer service skills.

Responsibilities

• Greet customers promptly and assess service needs.
• Provide accurate estimates for services using OEM guidelines.
• Schedule vehicle service appointments and manage workflow.
• Communicate with technicians and customers on repair status.
• Follow up with customers to ensure satisfaction.
• Maintain records of interactions, services and parts.
• Promote and upsell services meeting customer needs.
• Ensure compliance with dealership policies and safety regulations.

Skills

Automotive knowledge

Customer service

Communication

Multi-tasking

Scheduling software

Education

High school diploma

Tools

OEM guidelines

Service scheduling systems

Job description

Germain Honda of Beavercreek seeks an Experienced Automotive Service Advisor in Beavercreek, OH. You will be the primary contact for customers needing service and repairs, guiding them through the process from intake to delivery with a focus on satisfaction and efficiency.

Responsibilities include greeting customers, estimating repairs, scheduling, and communicating with technicians. A comprehensive benefits package and sign-on bonus up to $3k are offered.