Experienced Account Manager - Open as of August 18

Transportation-and-Logistical-Services,-Inc.; Hoover (AL); On-site; USD 60,000 - 90,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Simple IRA with company matching

Paid holidays and vacation

Life and disability insurance

Job summary

TLS is seeking an Experienced Account Manager with a freight brokerage background to nurture and grow a portfolio, build new opportunities, and ensure exceptional service in a fast-paced environment.

You will coordinate daily freight movements, negotiate rates, and maintain high customer satisfaction while collaborating with an experienced team in Birmingham, AL. This in-person role includes competitive compensation and full benefits.

Qualifications

• Experience in freight brokerage and/or 3PL.
• Proven success growing customer relationships and business.
• Strong negotiation and communication skills.
• Ability to handle multiple shipments and customers in a fast-paced setting.
• Excellent problem-solving skills and attention to detail.
• Self-motivated with accountability and teamwork.

Responsibilities

• Manage and grow an established portfolio of customer accounts.
• Develop new business opportunities through relationship building and outreach.
• Coordinate daily freight movements with carriers and customers.
• Negotiate competitive rates while sustaining service excellence.
• Deliver outstanding customer service and proactive communication.
• Collaborate with the team to ensure successful shipments and long-term satisfaction.

Skills

Freight brokerage

Customer relationships

Negotiation

Communication

Prioritization

Problem solving

Team-oriented

Tools

CRM software

Job description

Experienced Account Manager – Freight & Logistics

TLS is seeking an experienced Account Manager with a background in freight brokerage. If you're passionate about building strong customer relationships, growing existing accounts, and delivering exceptional service in a fast-paced environment, we'd love to meet you.

What You'll Do

• Manage and grow an established portfolio of customer accounts
• Develop new business opportunities through relationship building and strategic outreach
• Coordinate daily freight movements by working closely with carriers and customers
• Negotiate competitive rates while maintaining service excellence
• Deliver outstanding customer service and proactive communication
• Collaborate with an experienced team to ensure successful shipments and long-term customer satisfaction

What We're Looking For

• Previous experience in freight brokerage and/or third-party logistics (3PL)
• Proven success managing customer relationships and growing business
• Strong negotiation and communication skills
• Ability to prioritize multiple shipments and customers in a fast-paced environment
• Excellent problem-solving skills and attention to detail
• Self-motivated with a strong sense of accountability and a team-oriented attitude

What We Offer

• Competitive compensation. Base + uncapped commission.
• Health, dental, and vision insurance
• Simple IRA with company matching
• Paid holidays and vacation
• Company-paid life and disability insurance

About TLS

TLS is a Birmingham-based logistics company that has been moving freight since 2003. We take pride in building lasting relationships with our customers and carriers while providing dependable transportation solutions. Our culture is built on teamwork, accountability, and celebrating success together.

Location:

In-office | Birmingham, AL

Benefits:

• Health insurance
• Dental Insurance
• Vision Insurance
• Life insurance
• Paid time off
• Paid sick time
  
• Simple IRA Matching
• Casual work environment

Work Location: In person