Experienced 9-1-1 Telecommunicator – Dispatch Pro

City of Champaign; Urbana (IL); On-site; USD 45,000 - 50,000; Full time

Benefits offered by this job

Health insurance

Job summary

The City of Champaign seeks an Experienced Telecommunicator I for METCAD 9-1-1 in Champaign County. Candidates must have at least two years’ recent experience in a multi‑jurisdictional, multi‑discipline emergency communications center.

The starting pay ranges from $32.96 to $36.39 per hour, with potential increases based on performance and longevity. Applicants will undergo NTN testing, exams, and background checks, including fingerprinting.

Qualifications

• 2+ years’ experience in a multi-jurisdictional, multi-discipline center within last 5 years.
• Must be 18 years or older by hire date.
• U.S. Citizen or authorized to work in the United States (I-9).
• High School diploma or equivalent.
• Ability to work shifts, weekends, holidays, and overtime.
• Ability to acquire mandated certifications during training.

Responsibilities

• Meet eligibility steps with METCAD Hiring Manager.
• Complete NTN testing; NTN fees waived for some applicants.
• Pass NTN exams: Call Taker 53, Notes 64, Dispatch 43.
• Pass typing test at 35 wpm with 90% accuracy.
• Complete computer simulations and attestations.

Education

High School diploma or equivalent

Completed training program

Completed probationary period

Tools

Multijurisdictional center

Job description

The City of Champaign seeks an Experienced Telecommunicator I for METCAD 9-1-1 in Champaign County. Candidates must have at least two years’ recent experience in a multi‑jurisdictional, multi‑discipline emergency communications center.

The starting pay ranges from $32.96 to $36.39 per hour, with potential increases based on performance and longevity. Applicants will undergo NTN testing, exams, and background checks, including fingerprinting.