Experience Strategy Lead — Remote Growth & Impact

Astound Commerce Corporation

United States

Hybrid

USD 100,000 - 130,000

Full time

14 days+
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Benefits offered by this job

Global collaboration
Career growth opportunities
Comprehensive health plans
Flexible working modes

Job summary

Astound Commerce Corporation is looking for an Experience Strategy Lead to enhance their strategy capabilities while directly impacting client success through project leadership. You will oversee the creation of key Experience Strategy artifacts and ensure high-quality deliverables across various projects.

The ideal candidate has at least 7 years of relevant experience and strong communication skills. This role offers diverse collaboration opportunities and a supportive work environment, emphasizing career growth and work-life balance.

Qualifications

  • 7+ years of professional experience in experience strategy or CX consulting.
  • 3+ years of leadership experience in a creative or agency environment.
  • Proven ability to exceed billable utilization targets.
  • Background in managing client relationships and strategic solutions.
  • Experience in large-scale digital transformation initiatives.
  • Advanced capabilities in research and strategic storytelling.

Responsibilities

  • Lead as the Design and Experience Lead on client accounts.
  • Create Experience Strategy artifacts like content audits and persona development.
  • Manage recruitment and growth initiatives for the department.
  • Drive organization-wide growth through strategic account reviews.
  • Establish standards for tools and methodologies in the department.

Skills

Experience strategy
CX consulting
Digital transformation
Managerial leadership
Research methodologies
Presentation development
Communication skills

Tools

Figma

Job description

Astound Commerce Corporation is looking for an Experience Strategy Lead to enhance their strategy capabilities while directly impacting client success through project leadership. You will oversee the creation of key Experience Strategy artifacts and ensure high-quality deliverables across various projects.

The ideal candidate has at least 7 years of relevant experience and strong communication skills. This role offers diverse collaboration opportunities and a supportive work environment, emphasizing career growth and work-life balance.

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